Chipotle Mexican Grill

3.9
477 reviews
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Business Details

24405 Town Center Dr, Valencia, CA
91355, United States
(661) 284-2461
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Valencia Towne Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
24405 Town Center Dr, Valencia, CA
91355, United States

Hours

Reviews

3.9
477 reviews
5 stars
234
4 stars
107
3 stars
50
2 stars
23
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly and attentive staff, while others reported rude service and inattentiveness.

Food Quality

Food quality varied significantly; while some customers enjoyed fresh and tasty meals, others reported issues like bland flavors, incorrect orders, and food safety concerns.

Cleanliness

Multiple reviews highlighted cleanliness issues, with complaints about dirty dining areas and unsanitary food handling practices.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, noting that they were often small or inconsistent compared to other locations.

Overall Experience

Overall experiences were polarized, with some customers enjoying their meals and service, while others vowed not to return due to poor experiences.
  • JR
    Jerry Moore Realtor
    Oct 15, 2025
    5.0
    Servers were great and the food was amazing.
  • WA
    Wilso Anzola
    Oct 12, 2025
    1.0
    Se tardaron mucho para atenderme cuando el restaurante estaba solo, adicional me sirvieron extremadamente poco, vengo viajando desde florida y he comido en varios chipotles y en ninguna me habían servido tan poco como este, mal servicio y atención, un cliente menos 👎
  • HC
    Handygirl C
    Sep 27, 2025
    1.0
    DEAR OWNER OF CHIPOTLE THIS LOCATION GAVE ME FOOD POISONING. I HAD TO GO TO THE HOSPITAL. I NEED SOME COMPENSATION. MAYBE FREE CHIPS AND GUACAMOLE. I WILL BE REPORTING YALL.
  • SS
    Sean
    Sep 18, 2025
    1.0
    This place is absolutely disgusting. Food prep and kitchen areas were dirty, most of the tables had not been wiped on from previous customers. Not sure how this place has an A grade. Where is the management or corporate overseeing this place?
  • MO
    Mason Otta
    Sep 3, 2025
    1.0
    The dining room was absolutely disgusting. All the tables had trash on them from other people. Crumbs and trash all over the ground. They had plenty of staff working and it wasn’t busy, I guess they just don’t know how to clean.
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I expect at Chipotle Mexican Grill in Valencia Towne Center?

Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.

What are the opening hours of Chipotle Mexican Grill at Valencia Towne Center?

The restaurant is open daily from 10:30 AM to 11:00 PM.