Service Speed
Customers frequently reported slow service, particularly in the drive-thru, with some experiencing long wait times.
Customer Service
There were numerous complaints about rude and unprofessional staff, particularly from management, leading to a negative customer experience.
Food Quality
Inconsistent food quality was noted, with some customers receiving stale or improperly prepared items, while others praised the freshness of their meals.
Cleanliness
The cleanliness of the dining area was a concern for some customers, with reports of dirty conditions and overflowing garbage.
Order Accuracy
Many customers experienced issues with missing items or incorrect orders, leading to frustration and dissatisfaction.