Food Quality
Mixed reviews on food quality, with some customers enjoying the burgers and shakes, while others reported issues like cold food and incorrect orders.
Service Issues
Numerous complaints about poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
Inconsistent cleanliness reported, with some customers noting unkept restrooms and dirty dining areas.
Ordering Experience
Ordering through kiosks and the app received mixed feedback, with some customers finding it convenient while others faced issues with missing menus and order accuracy.
Positive Highlights
Several customers praised the friendly service, quick delivery, and good deals on drinks, especially through the app.