Location.com logo
Brand Certified

McDonald's

3.7
(1273 reviews)

Business Details

990 Alamo Dr, Vacaville, CA
95687, United States
(707) 449-6477
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
990 Alamo Dr, Vacaville, CA
95687, United States

Hours

Reviews

3.7
1,273 reviews
5 stars
487
4 stars
297
3 stars
234
2 stars
97
1 star
158

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are numerous complaints about rude and unprofessional staff, particularly in the drive-thru and during in-store interactions.

Food Quality

While some customers enjoyed the food, there were frequent reports of incorrect orders, cold or overcooked items, and overall dissatisfaction with food quality.

Cleanliness

The cleanliness of the restaurant varies; some customers praised the cleanliness, while others reported unsanitary conditions, especially in the play area.

Service Speed

Service speed is inconsistent, with many customers experiencing long wait times, particularly for dine-in orders, while others noted quick drive-thru service.

Operational Hours

Several customers reported issues with the restaurant not being open during advertised hours, leading to frustration.
  • BB
    Brandon
    Feb 6, 2026
    5.0
    Came at 11pm Thursday night, every time I come there’s a very professional and polite gentleman working the window / speaker. They’re the reason I come here and not another mcdonald’s for my drinks & food. If anyone there deserves raises it’s the gentleman on night crew!
  • TT
    T
    Feb 3, 2026
    1.0
    Used to be a very good ran McDonald's but service doesn't exist anymore and they keep serving raw food. Clearly pulling food out of the fryer early to make their speed of service goals at the cost of the guest.
  • JO
    julie oliver
    Jan 8, 2026
    1.0
    Absolutely horrible customer service, was standing at the front counter for over 15 minutes with all the workers completely ignoring the customers, to think they make $22 an hour to NOT be doing their job correctly
  • RB
    ruth burk
    Jan 2, 2026
    4.0
    Just stopped for coffee. Went inside to order and you had to use the McDonald's app or kiosk. They brewed new coffee so we waited a few extra minutes, but at least it was hot and fresh.
  • DD
    D Dalianis
    Dec 23, 2025
    1.0
    This is the worse McDonalds I ever been to.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: