Customer Service
There are numerous complaints about rude and unprofessional staff, particularly in the drive-thru and during in-store interactions.
Food Quality
While some customers enjoyed the food, there were frequent reports of incorrect orders, cold or overcooked items, and overall dissatisfaction with food quality.
Cleanliness
The cleanliness of the restaurant varies; some customers praised the cleanliness, while others reported unsanitary conditions, especially in the play area.
Service Speed
Service speed is inconsistent, with many customers experiencing long wait times, particularly for dine-in orders, while others noted quick drive-thru service.
Operational Hours
Several customers reported issues with the restaurant not being open during advertised hours, leading to frustration.