Can I dine in at El Pollo Loco, and what are the dine-in hours?

Yes, dine-in is available every day from 9:30 AM to 10:00 PM.

Is there a mobile app available for ordering from El Pollo Loco?

Yes, you can order using the El Pollo Loco app available on the Apple App Store or through their online ordering website.

Where is El Pollo Loco located in Vacaville?

El Pollo Loco is located at 1450 E Monte Vista Ave, Vacaville, CA 95688.

What forms of payment does El Pollo Loco accept?

El Pollo Loco accepts VISA for payments.

Does El Pollo Loco offer catering services?

Yes, El Pollo Loco provides catering services for events and gatherings.

Are there other dining options near El Pollo Loco?

Nearby dining options include Panda Express, Taco Bell, Nation's Giant Hamburgers, IHOP, and Ariana Gyros and Grill, offering a variety of cuisines for customers to explore before or after their visit.

What nearby convenience stores or gas stations can customers use when visiting El Pollo Loco?

Customers can find nearby gas stations like H&S Energy - Extra Mile, Texaco, and Chevron Vacaville, as well as convenience stores like ExtraMile, which may be useful for fueling up or quick shopping before or after dining.

Are there any nearby hotels or places to stay near El Pollo Loco?

Best Western Heritage Inn is a nearby hotel, which is convenient for guests who want to dine at El Pollo Loco during their stay in Vacaville.

Brand Certified

El Pollo Loco

4.1

(971 reviews)

Get Directions Order Menu Call Website

Business Details

1450 E Monte Vista Ave, Vacaville, CA

95688, United States

(707) 452-8292

https://restaurants.elpolloloco.com/ca/vacaville/1450-e-monte-vista-ave

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant

While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Vacaville,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

Drive-throughAvailable

Location

El Pollo Loco

1450 E Monte Vista Ave, Vacaville, CA

95688, United States

Get Directions

Hours

Monday9:30 AM - 10:00 PM

Tuesday9:30 AM - 10:00 PM

Wednesday9:30 AM - 10:00 PM

Thursday9:30 AM - 10:00 PM

Friday9:30 AM - 10:00 PM

Saturday9:30 AM - 10:00 PM

Sunday9:30 AM - 10:00 PM

Reviews

4.1

971 reviews

5 stars

499

4 stars

246

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for being delicious, fresh, and flavorful, although there were occasional complaints about inconsistency in preparation.

Service Issues

Several reviews highlighted poor customer service experiences, including rude staff and long wait times, particularly during busy hours.

Cleanliness Concerns

Multiple customers noted that the restaurant's cleanliness was lacking, with dirty tables and unsanitary conditions in the bathrooms.

Order Accuracy

A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect orders.

AR
Arthur reed
Feb 16, 2026
3.0
Food great ,service great,place needs cleaning and some to take ownership or the sanitation of the floor cleaning tables, mop floors and clean and sanitize tables 🤔
MC
maria chavez
Jan 28, 2026
5.0
El Pollo Loco never disappoints. The chicken is always juicy, flavorful, and perfectly grilled, and you can really taste the freshness in their food. I love that you can get a healthy meal without sacrificing flavor. The sides are consistently good, the salsa bar is a plus, and service is usually fast and friendly. Great option when you want something quick, satisfying, and reliable.
RR
Rosario Rodriguez
Jan 27, 2026
5.0
I went through the drive through the cashier Alma R has great customer service. Very nice Thank you Alma R
MG
Mike G
Dec 7, 2025
5.0
El Pollo Loco is the best on the go food available. Grab it and make that ride a pleasure!
VG
victoria g
Nov 18, 2025
1.0
This place SUCKS. I had a terrible experience with one of the employees I've talked to in the lobby, Waited patiently for them to help me so I went to the lobby cause of an interview that day I had it on. So I've waited for an hour and still nothing No one came up to me or helped me at all! Was wondering what was going on so I had to go back to the cashier and this other lady that I talked to said that the manager wasn't there and that she was the manager, Explained to her that one of the other lady there before that I've talked to. said that the manager was going to get to me soon so waited and nothing, Turns out the manager told me she never had anyone know that I came over for that interview and that supposedly she was going to get right to me then had to wait another 5mins. But my question is shouldn't u know since u were the manager? Why didn't that other lady let u know that I was there what was the problem? wasted time for no reason when I had other things to do and you're coming up with no one told u about me being there which I scheduled that interview online. The service is so bad and unprofessional,irresponsible,and inattentive to the customers. Never had this problem with any other restaurant other restaurants would help out way better than this place. Never have I been to a terrible service like this place. Doesn't deserve a rating from me maybe give it 0 stars Never coming back or inviting anyone here ever again. Other restaurants do a better job than this place