Mixed reviews on food quality, with some items being praised while others were criticized for being cold or poorly prepared.
Service Issues
Frequent complaints about slow service, incorrect orders, and unfriendly staff, though some customers noted friendly and helpful employees.
Cleanliness
Significant concerns regarding cleanliness, particularly with unpleasant odors and dirty restrooms.
Drive-Thru Experience
Drive-thru service generally received positive feedback for speed and efficiency, though some orders were incorrect.
Ice Cream Praise
Blizzards and ice cream were consistently praised, with many customers expressing satisfaction with these items.
PR
PATRICK RENSHAW
4 days ago
1.0
Currently it is 1/7/26, went there 3 weeks ago. It 100% smelled like raw sewage. Wife and I immediately lost our appetites.
JS
John Sudderman
Oct 7, 2025
4.0
Staff seemed to know their product well. Each item was made to perfection. The fried cheese curds were perfectly bowned with signs of being overcooked. The maple cookie shake had the exact amount of cookies to add texture without the feeling of there being no texture or overwhelmed by cookies. It had the smooth texture of the soft serve made a bit smoother with some whipped cream balanced by the soft cookies and the little crunch of their sugar crystals. The pumpkin pie blizzard was also pretty amazing, though I'd suggest the DQ food chemists swap out the sour ingredient. (I've tasted it in a competitor's pumpkin pie milkshake before and it is a bit distracting. I'm sure it's there as a preservative, but there has to be another option! I've never had a store bought pumpkin pie that tasted sour. It makes one wonder if these are last year's pies or something! Service was dinged a bit because they were so busy with the drive-through that it took them awhile to take care of customers in the front. That being said, they were very friendly and helpful when they arrived. Also, Atmosphere isn't that great. The place is definitely not designed for a long sit down meal. The seats are hard. I'm not sure they even had music on. It wasn't uncomfortable per se, just not the cozy type of place that would make you want to write home about...or hang out for very long. (It's a fast food place, so understandably they don't want their dining room cluttered with long-term guests. My overall impression is that they do a good job, the food is good, and this is a great place to go through the drive-through or stop for a quick bite to eat.
SB
Shoe Bunny
Sep 14, 2025
2.0
I love Dairy Queen but right now the whole place smells like a freaking sewer 🥲 I would only recommend eating here if you're doing drive thru or sitting outside. It's really bad and I'm hoping it'll change the next time I come here.
BB
Briawna
Sep 7, 2025
4.0
Took a little while but I think they may have been understaffed. Didn't give me my blizzard upside down but that's not as big of a deal as the fact that i asked for ranch to go with my chicken strips and cheese curds and no receipt. But food was decent as was friendliness.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill in Vacaville offer?
They offer soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill at 191 Bella Vista Rd?
They are open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.
Does this Dairy Queen location have a drive-thru and outdoor seating?
Yes, it offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the location welcomes families and is good for children.
How can I place an order or get exclusive deals from Dairy Queen Grill & Chill Vacaville?
You can order online for pickup through their website and download their mobile app for exclusive deals.
What is the contact phone number for Dairy Queen Grill & Chill in Vacaville?
The main phone number is +1 707-449-6468.
What nearby restaurants can I visit along with Dairy Queen in Vacaville?
Nearby options include Sonic Drive In and Gold Rush Cafe, where you can enjoy different dining experiences before or after visiting Dairy Queen.
Are there any nearby schools close to Dairy Queen that families might visit?
Yes, schools nearby include Buckingham Charter Magnet High School and Elise P. Buckingham Charter Magnet High, making Dairy Queen a convenient stop for families and students.
What healthcare facilities are near Dairy Queen Grill & Chill in Vacaville?
Nearby healthcare options include RAS Solano Radiation Oncology Center, Patrick B Fisher, M.D., and Vacaville Animal Care Center for pet care needs.
Does Dairy Queen Grill & Chill in Vacaville offer any mobile ordering or rewards programs?
Yes, they provide mobile ordering and rewards programs to enhance customer convenience and savings.