Chipotle Mexican Grill

3.8
844 reviews
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About

Mexican Restaurant
Chipotle Vacaville Nut Tree is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1620 E Monte Vista Ave, Vacaville, CA
95688, United States

Hours

Reviews

3.8
844 reviews
5 stars
378
4 stars
194
3 stars
98
2 stars
60
1 star
114

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing undercooked rice and bland flavors, while others praised the freshness and taste.

Service Issues

Many reviews highlighted poor customer service, including rude staff, slow service, and frequent mistakes with orders.

Portion Sizes

There were numerous complaints about inconsistent and small portion sizes, leading to dissatisfaction among customers.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and restrooms, impacting their overall dining experience.

Positive Experiences

Despite the negative feedback, some customers had positive experiences with friendly staff and quick service during less busy times.
  • DM
    Daniyah Amin Mirador
    Nov 7, 2025
    2.0
    the staff and customers are very kind but when i opened my burrito bowl, a bug started crawling out of my food :/.
  • MM
    mik
    Nov 3, 2025
    5.0
    First of all, the service was AMAZING. I came in having had a long work shift and wanted a quick meal. The place was really busy however since they had a lot of people. Nonetheless, the two ladies who attended me, Alexia (and I forgot the other one's name but she had curly hair), were such amazing people! They gave everyone, including me, great attention and served excellent customer service. I was very satisfied by their hospitality and will definitely return in the future. Not to mention how delicious my meal was! I 100% recommend to everyone. And if those 2 ladies are reading this, thank you so much!
  • BB
    Brooke Beane
    Oct 30, 2025
    1.0
    Bought 2 kids meals and a burrito, all of them were wrong…. Tried calling to get it fixed and they hung up on me while I was on hold.
  • CK
    Coach Kaizen Kenny
    Oct 21, 2025
    3.0
    We’ve visited this location multiple times and while the food itself is usually fresh and flavorful, the experience has been inconsistent—especially when it comes to service and portion sizes. Whether ordering in person or through delivery apps like DoorDash, we’ve noticed a big difference in how much food is actually packed in, and how attentive the staff is depending on the time of day. What we liked: • Convenient location with easy access and parking • Familiar go-to options like steak bowls, chicken burritos, and fresh toppings • Quick service when the line is staffed properly What could improve: • Inconsistent portions—sometimes generous, other times noticeably lacking • Staff energy and friendliness vary; some visits feel rushed or inattentive • App/delivery orders often arrive missing items or packed sloppily If you’re looking for fast-casual Mexican food in Vacaville or custom burrito bowls in Solano County, Chipotle can still be a reliable choice—but go in knowing that quality and service can vary. We give it 3 stars and hope to see more consistency.
  • AC
    A C
    Oct 12, 2025
    1.0
    Really slow service. Was told to wait for meat to be finished and they never called me back. Eventually receieved my food then next day got extremely sick. Do not eat at this Chipotle.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill in Vacaville Nut Tree offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill in Vacaville Nut Tree?

The restaurant is open every day from 10:45 AM to 11:00 PM.