Chipotle Vacaville Nut Tree is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some experiencing undercooked rice and bland flavors, while others praised the freshness and taste.
Service Issues
Many reviews highlighted poor customer service, including rude staff, slow service, and frequent mistakes with orders.
Portion Sizes
There were numerous complaints about inconsistent and small portion sizes, leading to dissatisfaction among customers.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and restrooms, impacting their overall dining experience.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with friendly staff and quick service during less busy times.
DM
Daniyah Amin Mirador
Nov 7, 2025
2.0
the staff and customers are very kind but when i opened my burrito bowl, a bug started crawling out of my food :/.
MM
mik
Nov 3, 2025
5.0
First of all, the service was AMAZING. I came in having had a long work shift and wanted a quick meal. The place was really busy however since they had a lot of people. Nonetheless, the two ladies who attended me, Alexia (and I forgot the other one's name but she had curly hair), were such amazing people! They gave everyone, including me, great attention and served excellent customer service. I was very satisfied by their hospitality and will definitely return in the future. Not to mention how delicious my meal was! I 100% recommend to everyone. And if those 2 ladies are reading this, thank you so much!
BB
Brooke Beane
Oct 30, 2025
1.0
Bought 2 kids meals and a burrito, all of them were wrong…. Tried calling to get it fixed and they hung up on me while I was on hold.
CK
Coach Kaizen Kenny
Oct 21, 2025
3.0
We’ve visited this location multiple times and while the food itself is usually fresh and flavorful, the experience has been inconsistent—especially when it comes to service and portion sizes. Whether ordering in person or through delivery apps like DoorDash, we’ve noticed a big difference in how much food is actually packed in, and how attentive the staff is depending on the time of day.
What we liked:
• Convenient location with easy access and parking
• Familiar go-to options like steak bowls, chicken burritos, and fresh toppings
• Quick service when the line is staffed properly
What could improve:
• Inconsistent portions—sometimes generous, other times noticeably lacking
• Staff energy and friendliness vary; some visits feel rushed or inattentive
• App/delivery orders often arrive missing items or packed sloppily
If you’re looking for fast-casual Mexican food in Vacaville or custom burrito bowls in Solano County, Chipotle can still be a reliable choice—but go in knowing that quality and service can vary.
We give it 3 stars and hope to see more consistency.
AC
A C
Oct 12, 2025
1.0
Really slow service. Was told to wait for meat to be finished and they never called me back. Eventually receieved my food then next day got extremely sick.
Do not eat at this Chipotle.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Vacaville Nut Tree offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill in Vacaville Nut Tree?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does the Vacaville Nut Tree Chipotle offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Vacaville Nut Tree?
You can order online through their website at https://order.chipotle.com/ or via their app available on the Apple App Store.
Can I earn rewards or get exclusive offers at Chipotle Vacaville Nut Tree?
Yes, by signing up for Chipotle Rewards, you can earn free food and receive exclusive offers.
What types of payment methods are accepted at Chipotle Vacaville Nut Tree?
They accept credit cards and offer gift cards for purchase.
What is the address and contact information for Chipotle Mexican Grill in Vacaville Nut Tree?
The restaurant is located at 1620 E Monte Vista Ave, Nut Tree Shopping Center, Vacaville, CA 95688. Phone number: +1 707-450-1329, Email: ca.2186.NutTree@chipotle.com.
Are there any coffee shops near Chipotle Vacaville Nut Tree where I can grab a drink before or after my meal?
Yes, Starbucks and Starbucks Coffee are nearby, offering coffee and smoothie options to complement your visit.
What dessert options are available near Chipotle Vacaville Nut Tree?
You can visit Krispy Kreme for donuts, Yogurt Zone for frozen yogurt, or See's Candies Chocolate Shop for chocolates and candies near Chipotle.
Are there other dining options close to Chipotle Mexican Grill in Vacaville Nut Tree?
Yes, nearby dining includes Koi Express Hibachi & Sushi for Japanese cuisine, Firehouse Subs Nut Tree Plaza for sandwiches, and In-N-Out Burger for fast food.