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Papa Johns Pizza

3.6
(120 reviews)

Business Details

1242 W. Foothill Blvd., Upland, CA
91786, United States
(909) 981-8009

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Upland, CA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Upland pizza for any occasion. Call us for pizza delivery in Upland or stop by 1242 W. Foothill Blvd. for carryout to order the best pizza in Upland, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1242 W. Foothill Blvd., Upland, CA
91786, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday11:00 AM - 11:00 PM

Reviews

3.6
120 reviews
5 stars
57
4 stars
17
3 stars
13
2 stars
7
1 star
26
  • KM
    K M
    4 days ago
    1.0
    I’m submitting this complaint regarding my recent experience at this Papa John’s location on Foothill in Upland. It was one of the most frustrating and unprofessional customer service experiences I’ve had. Shortly after placing my order, the store called and told me I needed to bring my ID and credit card to verify the purchase. I explained that I paid through Apple Pay, not with a physical card. I was then told that showing my Apple Pay confirmation would be enough and that I would have no issue picking up my order. When I arrived, I showed my payment confirmation, order confirmation, and proof through my account that I was the person who placed and paid for the order. Despite this, the manager refused to accept it as valid proof. He then said he would release my food only as a “courtesy” and that it was a “one-time only” exception. That was insulting. I was not asking for a favor. I was trying to receive food I had already paid for. Instead of handling the situation professionally, the manager blamed fraud committed by other people. That is not the customer’s fault and should not be used as an excuse to mistreat paying customers. To make matters worse, the owner followed me outside continuing to justify the policy rather than resolving the issue. It felt confrontational and unnecessary. I paid in advance, complied with the instructions I was given, and still had to deal with stress, wasted time, and disrespect. This location needs serious improvement in customer service, communication, and management training. You cannot tell a customer one thing over the phone, then create problems when they arrive after following your instructions. Because of how poorly this was handled, I will not be returning to this location. For anyone else who went through this mistreatment, just know you are not alone.
  • JR
    Jorge Ramos
    Apr 5, 2026
    5.0
    Excel
  • BL
    Bill London
    Feb 19, 2023
    5.0
    Excellent
  • OC
    OMAR CARRANZA
    Sep 1, 2021
    5.0
    Thanks man.
  • AM
    Alysha Memon
    Jan 5, 2019
    5.0
    Good location. Good pizza yummy yum.

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Upland, CA?

Papa Johns Pizza in Upland, CA is open Monday to Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to 12:00 AM.

Does Papa Johns Pizza offer delivery and takeout services?

Yes, Papa Johns Pizza offers both delivery and takeout services, including no-contact delivery options for your safety.

Brand Certified Facts from Papa Johns Pizza

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Certified April 26, 2026Yext Knowledge Graph
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