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Wingstop

3.3
(455 reviews)

Business Details

110 S Mountain Ave Ste B, Upland, CA
91786, United States
(909) 931-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Upland Mountain Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
110 S Mountain Ave Ste B, Upland, CA
91786, United States

Hours

Reviews

3.3
455 reviews
5 stars
190
4 stars
62
3 stars
33
2 stars
39
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

While some customers enjoyed the food, many complained about undercooked or poorly prepared items, including raw chicken and soggy fries.

Staff Attitude

Several reviews highlighted rude or dismissive behavior from staff, particularly in handling complaints or issues with orders.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty restrooms and overall lack of cleanliness.

Mixed Experiences

Some customers had positive experiences with specific staff members, indicating that service quality may vary significantly.
  • DD
    Dhawn Dee
    Feb 25, 2026
    1.0
    WHACK! I ordered $84 worth of food on Super Bowl Sunday and naturally they were busy. They had tables set up with all the orders of food. I gave them my name , was handed my order, and I proceeded to drive to the Super Bowl party 30 mins away, only to find out they ONLY bagged chicken wings in the two big bags. NO FRIES. NO VEGGIES. And worst of all, NO RANCH!!!! I was heated ofc. 🤬 I called, phone rang for a loooong time, they pick up & immediately hang up. I called again, they left me on hold for twenty minutes and then hung up. I called a third time and FINALLY got to speak with the manager which was not pleasant. To say the least, it was my fault I ordered from this location cuz it’s filthy (I thought I was ordering from the one by Ontario Mills) and I will NEVER make that mistake again.
  • KM
    Kajah Mcdade
    Feb 24, 2026
    5.0
    Great customer service
  • LJ
    Logan Johnson
    Feb 1, 2026
    1.0
    SUPER LOUD IN HERE!! They were banging on the cash register and they won’t answer the phone when people called them
  • CK
    Christian Kearney
    Jan 3, 2026
    5.0
    The customer is good and the food has improved the fries are golden and seasoned well the chicken was cooked well also
  • IM
    Ian McDaniel
    Dec 14, 2025
    4.0
    Ordered my food about 45 minutes before pickup and they were still 15 minutes late on the pick up time despite not being busy. I will say they did give us extra fries though and ranch and I really appreciated that. I didn’t discover that until we got back home. The food is usually good from here but the timing is pretty bad . Then they say it’s going to be “5 minutes” but it’s not. Not very happy at all. Respecting people’s time is so important

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

This information is certified by Wingstop and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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