Wendy's

3.9
1818 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
187 S. Mountain Ave, Upland, CA
91786, United States

Hours

Reviews

3.9
1,818 reviews
5 stars
821
4 stars
436
3 stars
251
2 stars
95
1 star
215

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported issues with food quality, including cold or stale items and incorrect orders.

Cleanliness

Some reviews noted improvements in cleanliness, while others reported unsanitary conditions.

Drive-Thru Experience

The drive-thru service received mixed feedback, with some praising speed and others criticizing order accuracy and staff behavior.
  • MS
    Marc “Jo” Shlender
    Jan 3, 2026
    4.0
    its more ok than in pomona
  • DF
    Dumpwater Florida
    Dec 31, 2025
    1.0
    Hours ago the app showed 1cent burger deal for today, a group of us went to use it & it disappeared, so did we & went to Carl's instead.. baiting us with a feal.that vanishes when you go use it...
  • MC
    Marissa Castro
    Dec 31, 2025
    5.0
    Chris the shift manager is the honest to God nicest person!! I came here today and he was so friendly. Its things like that, that will for sure bring my family and I back here.
  • KK
    K
    Nov 29, 2025
    1.0
    If I could give a zero I would would not let me use the restroom was going to buy something they just looked at me and didn't say nothing I sat and waited for 15 minutes would not open restroom or give me service
  • MM
    M
    Nov 25, 2025
    3.0
    So I went here because, I was starving and came from Moreno valley to the consignment this little piggy , across the street. My only thing that I didn’t like is the drive thru . Like they didn’t say something like ok madam that your order is complete . OR EVERYTHING IS IN THE BAG SO HAVE A GREAT DAY OR NICE DAY OR WHATEVER. I was sitting in my car thinking okay. & I look up & this Mexican lady says. Ok you need to move. I’m Mexican too. But she didn’t say anything nice. Or back as of it. There a car behind you. I have to get them. In instead they should say if it’s other person or they switched persons for the drive-through they need to say OK have a nice day. Everything is in the bag like I said above. That was very unprofessional of them. Need more p personality training. sitting that in the car waiting for them to say OK that’s it but the lady that was there just looked at me and just be saying like OK well, I have somebody waiting. I don’t recommend going there. With that experience.

Frequently Asked Questions About Wendy's

Is Mountain @ 8th Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 187 S. Mountain Ave, Upland, CA?

The drive-through is open daily from 6:30 AM to 2:00 AM, except Tuesday when it closes at 2:01 AM.