Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor service.
Order Accuracy
Frequent complaints about incorrect orders and misunderstandings, particularly in the drive-thru.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others received cold or poorly prepared food.
Cleanliness
Reports of cleanliness issues, including dirty tables and unsanitary conditions.
Service Speed
Many customers experienced long wait times, especially during busy hours.
SS
sorrel
Nov 11, 2025
5.0
I am happy that they keep this place clean nowadays. It used to be little odd before. In my last two visits I've noticed a change. As usual the fries are well prepared and tasty!
HM
Horacio Marquez
Nov 4, 2025
5.0
It's what you get from Wendy's Wendy's duh
DZ
Danni Z
Oct 17, 2025
3.0
Interesting location. They charge for every sauce requested, which is a very good way to lose your customer . Mexican lady at the drive thru windows needs to do something else, poor customer service skills.
SD
sabrina dekoster
Oct 14, 2025
5.0
Drive thru, always great food and service. We usually do drive thru. Thank you!
BH
Billy Hernandez
Oct 6, 2025
1.0
Worst experience of my life. All i asked was for a recommendation and they got their manager who then continued to say he couldn't hear me even though he clearly did after I repeated myself. Terrible customer service, they should be fired. They made a comment as I drove away too. Straight rude.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Upland, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Upland, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (909) 982-9370.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Mountain @ 8th Wendy’s serve breakfast?
Yes, this Wendy’s location in Upland, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 187 S. Mountain Ave, Upland, CA?
The drive-through is open daily from 6:30 AM to 2:00 AM, except Tuesday when it closes at 2:01 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Upland, CA?
Delivery is available where offered. To check availability near you, use the Wendy's app or visit order.wendys.com and enter your address.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a Wendy's mobile app for ordering?
Yes, you can use the Wendy's app available on the Apple App Store for ordering and quick access.
What are the dining options available at this Wendy's location?
You can dine in, use the drive-thru, place a takeout order, or get delivery where available. Curbside pickup is not offered.
Where can I find Wendy's menu and nutritional information?
Menu pricing and nutrition info are available on order.wendys.com and the mobile app. Nutrition posters are also in the restaurant. Crew members can assist you.
Are there nearby places to visit before or after grabbing food at Wendy's?
Yes, nearby attractions include Upland Village shopping center, Dollar Tree for discount shopping, and Panda Express if you're interested in Asian cuisine nearby.
How can nearby places like Shell gas station and REBEL Convenience Stores help me during my visit to Wendy's?
Shell gas station and REBEL Convenience Stores nearby can be convenient stops for fuel or quick shopping before or after your meal at Wendy's.
Are there any nearby real estate services close to Wendy's at 187 S. Mountain Ave?
Yes, several real estate agents and services like Jolie De Galicia, Marisela Montion Realtor, and Team Realty Prodigy are located nearby if you are interested in local real estate.