Business Details
About
Mexican Restaurant
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
736 reviews
5 stars
465
4 stars
126
3 stars
58
2 stars
25
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and inattentive service, with instances of rude behavior from staff and long wait times for assistance.
Food Quality
While some customers enjoyed the food, others found it bland, overpriced, or poorly prepared, with complaints about portion sizes and specific dishes.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some praising the decor and vibe, while others criticized loud music and uncomfortable seating.
Pricing
Several reviews mentioned that the prices were high relative to the portion sizes and quality of food, leading to dissatisfaction among customers.
Positive Experiences
Despite the negative feedback, there were also numerous positive comments about the food being delicious and the service being friendly, indicating some customers had enjoyable experiences.
- HAHope AguileraNov 16, 20255.0Rudy is the best.. I had issues with my online order.. he took care of me 😊
- ALAaron LongNov 10, 20251.0!!!DO NOT ORDER HERE ONLINE!!! Ordered thru their website as advertised. Do not order like this. Even at a discount of 5$ over DoorDash, at least when they don’t deliver, this restaurant is responsible for a refund. They do not answer their phones. Never got the food. No updates on the food. Have to do a chargeback with the bank just to achieve a resolution.
- AGAshle GrandaOct 19, 20252.0Horrible customer service they steal your money by expecting a god damn tip when they didn’t give any service or went extra mile i had to ask for refills of water and spoons and sides made a stupid comment if you need any thing let me know now so we don’t have to go back and fourth 20 % for tip but don’t work for it i wouldn’t go back menudo is skimpy . Go to mr taco in highland is better and more generous
- MFMichael F.Sep 14, 20253.0I have dined at Pueblita for over 10 years off and on. I've watched it expand in size(open an additional side) and change of staff. The food is acceptable...not as good as its "old days." Today I ordered menudo for take-out by phone. The guy who took my 9 a.m. order seemed rushed and just did NOT listen. I ordered "a 1/2 gallon" of menudo with extra meat. When I arrived for pick-up, only the quart quantity was prepared. I ordered by phone because I did not want to wait. This guy did NOT seem to understand what "a 1/2 gallon" is and reprimanded me for NOT ordering the quatity listed on the menu. I was tempted to walk out. UNBELIEVABLE! When I arrived there was no one in the restaurant, and there was no reason for his failure to listen carefully and prepare my order correctly. I recommend Pueblita work on this and understand that customer service is important if such an establishment is to thrive. I was offended by his reprimand about my not ordering the quantity "as listed on the menu." It's his fault that he doesn't know what "gallon" means. They had no problem understanding their charge of $37.00 for the two "quart" containers I eventually got; he should be able to understand what 1/2 gallon means as it relates to the serving size they list on their menu. This confusion and poor customer service made the meal less enjoyable, and we will likely order menudo from Pueblita's less often. It's not as good as it used to be anyway.
- SVSharon Arredondo VillarelloAug 31, 20251.0Looks good , just takes really long and it’s not as busy . If you’re starving don’t go here . No AC , it’s really hot . Servers are rude .
Frequently Asked Questions About Pueblita Mexican Restaurant
What are the opening hours of Pueblita Mexican Restaurant?
Pueblita Mexican Restaurant is open every day from 9:00 AM to 9:00 PM.
Does Pueblita Mexican Restaurant offer delivery and pickup services?
Yes, the restaurant offers both in-store pickup and delivery services.
What types of cuisine does Pueblita Mexican Restaurant serve?
They serve Mexican cuisine including tacos, burritos, Mexican tortas, seafood, soups, and breakfast dishes.
Where is Pueblita Mexican Restaurant located?
It is located at 555 N Benson Ave, Upland, CA 91786, United States.
Is there an online menu available for Pueblita Mexican Restaurant?
Yes, you can view the menu at https://pueblitamexicanrestaurant.com/menu.
Can I order food online from Pueblita Mexican Restaurant?
Yes, online ordering is available at https://pueblitamexicanrestaurant.com/menu.
What is the price range at Pueblita Mexican Restaurant?
The restaurant is considered moderately priced with a price range level TWO.
I am visiting the nearby Good Life Realtors. How can I get to Pueblita Mexican Restaurant from there?
Pueblita Mexican Restaurant is nearby 555 N Benson Ave and can be easily reached from Good Life Realtors for a convenient meal before or after your visit.
Are there any beauty salons near Pueblita Mexican Restaurant where I can visit before dining?
Yes, Headlines Hair Design and Mortalitus Art are nearby beauty and barber salons you can visit before dining at Pueblita Mexican Restaurant.
What other Mexican restaurants are near Pueblita Mexican Restaurant for comparison or variety?
Tacos El Paisa is another Mexican restaurant close to Pueblita Mexican Restaurant if you are looking for additional dining options.