Business Details
About
Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Upland on the NE corner of Mountain Ave and Arrow Hwy, across from Pacific Western Bank.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.3
1,851 reviews
5 stars
1,186
4 stars
322
3 stars
147
2 stars
98
1 star
98
What are people saying?
AI-generated from recent customer reviews
Service Quality
Service quality varied significantly; some servers received high praise for attentiveness and friendliness, while others were criticized for being slow or unprofessional.
Food Consistency
Food quality was inconsistent, with several reports of undercooked or overcooked steaks, while others enjoyed delicious meals.
Management Response
Management was noted for addressing customer complaints effectively, with several customers expressing appreciation for managers who resolved issues.
Cleanliness Issues
Several reviews mentioned cleanliness concerns, particularly regarding tables and restrooms.
Positive Experiences
Despite some negative feedback, many customers reported enjoyable dining experiences, highlighting specific servers who provided exceptional service.
- MLMegan LopezJan 1, 20261.0We went last night on new years eve...there were 7 of us. I wish I can choose zero stars...we ordered the blooming onion and it was so undercooked and it still had the powder of the batter on it, nasty!!!! It took forever to get our order, it was not busy at the time. My steak on my pasta was cold on some areas, my husband's steak was way over cooked, he ordered it medium rare and it was not pink at all...he also asked for sautéed mushrooms and it wasn't on the steak. Our waiter couldn't even set the plates on the table himself, he handed them to us so we can put them down. The only reason we wanted to try this place is because I had a gift card. First andast time that we eat at outback. Very disappointing!!!!
- SRSharon RheaDec 28, 20255.0I posted a review on Christmas Eve with a 1 star so I could get the information to the manager, the real manager, Eli, the manager called my daughter and took care of what the bad incident was about so I took that off the reviews the one star thank you Eli for taking care of the situation
- AVAce VintageDec 27, 20253.0I did a to-go order. It said it would be ready at 5:31 so I got there 5 minutes early. After waiting 15 minutes and no food so I called and the lady said its ready and she will send someone out. Waited another 10 minutes then physically went inside and asked the 1st person I see. She goes in the back and some guy that works there is walking behind talking badly saying he was the only one doing to-go orders and I need to wait. Seriously? Now my food is cold! Will never go here again. And that white guy needs to be fired! Update: They forgot all my sides! No potatoes or sweet potato! And the food was ice cold! Unbelievable! Manager was very kind and refunded my order and I appreciate that! So changing to 3 stars but this was so upsetting. I would suggest not doing take out during busy times. I learned my lesson. Thank you again to the very kind and sweet manager Maddie. She was very helpful & de-escalated the whole situation. She needs a raise having to deal with employees like that!
- JCJosh CDec 21, 20252.0First off, we go here all of the time. This time was horrible. Visiting for a small birthday dinner and I was embarrassed. Tried to treat my dad and everything was wrong. Steaks cooked wrong, service was poor, salads were wilted. We went early to avoid the crowds and still had slow service. Will not go back!
- CJCurt JeppsonDec 19, 20255.0Was quickly seated on a Friday night, and our waitress Kate was absolutely excellent. The food came out quickly, it tastes great and Kate made sure we had our drinks topped off and anything else we needed. She took the time to make us feel special. Will definitely come back and see if we can have her as our waitress again!
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What type of cuisine does Outback Steakhouse in Upland offer?
Outback Steakhouse offers American and Australian cuisine specializing in juicy steaks and hearty meals.
What are the opening hours for Outback Steakhouse in Upland?
The restaurant is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday and Saturday from 11:00 AM to 11:00 PM.
Does Outback Steakhouse in Upland offer gluten-free menu options?
Yes, several gluten-free menu items are available. You can view the gluten-free menu on their website.
What payment methods are accepted at Outback Steakhouse in Upland?
They accept American Express, Cash, Mastercard, and Visa for payment.
Can I order delivery or pickup from Outback Steakhouse in Upland?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a bar onsite at Outback Steakhouse in Upland?
Yes, there is a bar onsite serving liquor, beer, wine, and cocktails.
Is Outback Steakhouse in Upland family-friendly and accessible?
Yes, they welcome families, have children’s menus, wheelchair accessible parking, seating, and restrooms, plus high chairs available.
What is the dress code at Outback Steakhouse in Upland?
The attire is casual, making it comfortable for all guests.
What nearby places can I visit before or after dining at Outback Steakhouse in Upland?
Nearby, you can visit Ya Whoo Donuts for sweet treats, or the Plasma TV and LCD Electronics Repair Shop if you need tech services. Avis Car Rental is also close by for travel needs.
Are there any local services near Outback Steakhouse in Upland that can assist visitors?
Yes, nearby services include the U-Haul Neighborhood Dealer for truck rentals, Connect Hearing for audiology needs, and several car rental agencies like Budget Rent A Car and Avis Rent A Car.