McDonald's

3.2
1641 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1590 Foothill Blvd, Upland, CA
91786, United States

Hours

Reviews

3.2
1,641 reviews
5 stars
512
4 stars
278
3 stars
258
2 stars
155
1 star
438

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times for orders, both in the drive-thru and inside the restaurant.

Customer Service

Many reviews highlighted poor customer service, including rude staff and lack of attention to orders.

Food Quality

Several customers complained about receiving cold or incorrect food items, with some noting that the food quality has declined.

Refills Policy

Numerous customers expressed dissatisfaction with the removal of drink refills, which they found unacceptable.

Atmosphere

The new remodel received mixed reviews, with some finding it unwelcoming and sterile, while others appreciated the cleanliness.
  • AK
    Amber K
    Jan 2, 2026
    2.0
    Waited like 30 minutes in the drive-through for a six piece chicken nugget and a large iced coffee. Got asked to pull forward to wait for the iced coffee just for the iced coffee to have coffee grounds in the bottom.
  • AG
    Alex Gomez
    Jan 1, 2026
    1.0
    Food was cold, when we got there there was nobody inside. There was no line outside the drive-thru, so I don't understand why our food was not even microwave warm... We rarely go to McDonald's maybe once or twice a year.. but now I really have no reason to go back... Kind of sad that you can't even get your food warm when nobody's even there and the place just opened up too.
  • RG
    Rob Groot
    Dec 27, 2025
    1.0
    The drive thru takes too long even if there's only 2 cars in front of me. Inside the "restaurant" ....I'm not even gonna start about the new concept. Mc Donald's took many steps down. I rather eat something else lately.
  • DD
    dwhamm18
    Dec 22, 2025
    1.0
    I’d tell you that this McDonald’s was good service or good food but despite them supposedly being open there was none in the drive thru to take an order and all of their doors were locked. I tried to get someone’s attention through the window but the couple of people in there just ignored me. They shouldn’t have wasted the money upgrading this building.
  • WG
    Wendy Massiel Castañeda Gutiérrez
    Dec 17, 2025
    1.0
    I ordered online for fast service, got to the counter waited 38 minutes the manager and employee got annoyed when I ask for my order and disappeared to the back came back out asked what was the order and disappeared again, came back out asked me for the name on the order and disappeared again just to give me a cold missing items breakfast. Really disappointed don't ever going back to this location

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1590 Foothill Blvd, Upland, CA?

McDonald's is open every day from 4:30 AM to 11:00 PM.

Is McDonald's delivery service available throughout the week?

No, delivery service is currently unavailable every day of the week at this location.