McDonald's

3.7
2498 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 E Foothill Blvd, Upland, CA
91786, United States

Hours

Reviews

3.7
2,498 reviews
5 stars
1,074
4 stars
525
3 stars
402
2 stars
176
1 star
321

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a consistent problem with service quality.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about incorrect items and unsatisfactory taste.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and a messy play area, raising concerns about hygiene.

Customer Experience

Mixed feedback on customer service, with some praising friendly staff while others reported negative interactions and lack of assistance.
  • EJ
    Ezekiel jaramillo
    Jan 5, 2026
    5.0
    Is was ok . Long line but it moved . Food was a bit off but they corrected it thank you
  • AC
    Adelle cabrera
    Jan 1, 2026
    1.0
    I got 5 different meals and received no sauce. I even asked for extra sauce and got nothing. We had to wait ONE HOUR for our food as well.
  • FG
    Francisco Godinez
    Dec 29, 2025
    1.0
    If you can avoid this McDonald's and take an extra 5-10 mins to go to the next closest, trust me and do that. Genuinely always have the slowest or off process experiences at this location. I ordered 2 sausage McMuffin and 2 sausage burritos around 10:15 am. App said it should be ready by the time I get there once I choose my curbside spot. At 10:20 there are no curbside parking spots available so I got in line in the drive thru which took another 5 mins to get to the monitor and explain my situation. They don't ask for any code or name and tell me I'm good to move forward. Repeated conversation at the first window with no number or names taken. By the time I get to the window to get my food they finally ask me for a number and name. But can't seem to find my order. At this point it was 10:32 and they checked me in through the system. However, since it was past 10:30 they could not give me any breakfast?? They told me no one made anything since it's 10:30 but I placed my order way earlier. But apparently since I didn't check in on time (because there were no parking spots available) I was no longer given any food and completely wasted my time there. They told me my app should refund me. Just frustrated that things are never smooth here and there's always an issue. Left with nothing for my wasted time. Not even a coupon at the least besides the survey. You want your experience to be quick? Take the extra time to go to a different McDonald's.
  • KK
    Kaykay
    Dec 25, 2025
    1.0
    Old lady said Idk what to tell you when i complained about waiting for 45 minutes rude rude rude rude rude
  • RM
    Rochele Madison
    Dec 23, 2025
    1.0
    I asked for no salt on my fries and my fish filet was burnt. I asked the manger to replace it and because I her it's burnt and she told me no that's how they make them and insisted that she would fix my order this time but next time she would not. Clearly it was over a half of container of fries and 2 bites of the fish sandwich. This is horrible customer service and I don't know who left her In Charge

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 100 E Foothill Blvd, Upland, CA?

This McDonald's location is open daily from 5:00 AM to 1:00 AM.

Is the McDonald's at 100 E Foothill Blvd open for delivery 24/7?

Yes, delivery service is available 24 hours a day, 7 days a week at this location.