Brand Certified
El Pollo Loco
4.0(516 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
760 E Foothill Blvd, Upland, CA
91786, United States
Certified by El Pollo Loco • Mar 01, 2026
(909) 608-2020
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/upland/760-e-foothill-blvd
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Upland,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.0
516 reviews
5 stars
284
4 stars
97
3 stars
51
2 stars
22
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting positive interactions with employees.
Food Quality
While some reviews noted great food, there were multiple complaints about dry chicken and incorrect orders.
Cleanliness
Several customers mentioned cleanliness issues, particularly with the dining area and food preparation areas.
Order Accuracy
A significant number of reviews indicated problems with order accuracy, including missing items and incorrect orders.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some praising the decor and ambiance while others noted issues with noise and cleanliness.
- CLChris L.2 days ago5.0Fast healthy food
- ASAnthony SalazarFeb 4, 20265.0Had cool people like Aaron 😎 and the food was good
- ARalejandro reyesJan 31, 20265.0I went in today to get some of Pollo Locos bomb chicken and I just wanted to give Nate a shout out for this kindness and willingness to help. Truly made the experience memorable. Thanks again brother!
- HGHeather GarciaJan 24, 20265.0The staff was very welcoming and had our food freshly made. Outstanding job for this 2nd shift team!
- SCSuhey CordovaJan 21, 20261.0Jenny trying to rush me while I was ordering when I asked for the vitamin water she wasn't clear on if she had it available or not and then she gave me attitude when I asked for a clarification on the vitamin water. Her service sucked but her co worker rebounded at the window, she was nice
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Upland, CA?
El Pollo Loco is open Monday through Friday from 10:00 AM to 9:30 PM, and on Saturday and Sunday from 10:00 AM to 9:30 PM.
Where is El Pollo Loco located in Upland?
El Pollo Loco is located at 760 E Foothill Blvd, Upland, CA 91786, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco in Upland offers delivery services.
Can I order El Pollo Loco food through their app?
Yes, you can order from El Pollo Loco using their mobile app available on the App Store or online at their quick link menu.
What payment options are accepted at El Pollo Loco Upland?
El Pollo Loco accepts American Express, Visa, Discover, and checks as payment options.
Does El Pollo Loco provide catering services at this location?
Yes, El Pollo Loco in Upland offers catering services.
Is there a drive-through service available at El Pollo Loco in Upland?
Yes, this location offers a drive-through service for convenience.
What nearby places can I visit around El Pollo Loco in Upland?
Nearby, you can visit West Coast Nails for a beauty or nail salon experience, 7-Eleven for convenience shopping, and TeaWich Cafe for a cafe setting.
Are there family-friendly locations near El Pollo Loco in Upland?
Yes, family-friendly spots nearby include Fairytale Castle Preschool and Kid's Garden Preschool, ideal if you have children.
What other dining options are available near El Pollo Loco in Upland?
Nearby dining options include Round Table Pizza, Shakey's Pizza Parlor, Brandon's Diner, and Inca's Peruvian Grill, providing a variety of cuisines.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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