Dutch Bros Coffee

3.8
272 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
887 W Foothill Blvd, Upland, CA
91786, United States

Hours

Reviews

3.8
272 reviews
5 stars
163
4 stars
16
3 stars
18
2 stars
20
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff being friendly and helpful, while others display rudeness and lack of professionalism.

Wait Times

Customers frequently report long wait times, especially during busy hours, leading to frustration over service speed.

Drink Quality

While some customers enjoy the drinks, others complain about inconsistencies in flavor and quality, with some drinks being too sweet or watered down.

Cleanliness and Organization

There are concerns about cleanliness and organization, particularly regarding trash and the management of the drive-thru lines.
  • ND
    Nancy Dahi
    6 days ago
    3.0
    I love Dutch bros but I just have one little request if you guys can start delivering like on DoorDash or uber eats because some people are not able to make to get there drinks in person so delivery will help out so many people
  • AF
    alec frazier
    Jan 1, 2026
    1.0
    First and last time at Dutch bros...Kids busy on their phones while working..the coffee was so bitter I couldn't drink it. And my other drink was basically a milk shake. Too sweet to finish. I don't understand why the constant long line.
  • AJ
    Alec Jackson
    Dec 31, 2025
    3.0
    So honestly I can't say anything about the drinks that they serve as I've never had one. I just wanted to post this in hopes it reaches the correct people. This bag of trash that somehow ended up in the middle of a busy point of entry and exit was repeatedly ran over while the employees watched and did absolutely nothing. It took all of about three minutes of my time to actually track down a broom, dustpan, and a trashcan and I picked up the mess with the full attention of your employees again watching. I returned the items I had acquired from another business close by and left passing your establishment I got past Denny's and turned around because I felt not only offended by the actions of the employees but I wanted to ask the girl at the order window if she was aware of the mess knowing that she was watching me clean it and of course she said oh really is there I'll get an employee to go clean it up. I then told her that that's unnecessary as I just did it myself and I informed her that the two taking orders in the driveway knew of the mess and only watched it get worse and she just shrugged it off.
  • RT
    Ralph Tracy
    Dec 6, 2025
    3.0
    I discovered Dutch Bros more than 10 years ago up in the bay area and elsewhere up north. They were my daily stop. I was pleasantly surprised when they started opening locations in Socal. The taste and quality is still there. I have to say though, this location left me wondering what happened to the great service I've always had, no matter what the location. This location is busy, but you'll be hard pressed to find one that isn't. Yes, the girl was friendly, but there was an air of unorganized chaos in the store. That only adds to the wait. The walk up window wasn't busy, just a couple people, but the wait was more than 15 minutes. I hope this isn't the norm here.
  • DR
    Daniel Ronquillo
    Nov 29, 2025
    2.0
    This location has honestly gone so downhill in the past few months! Today at 9:53 AM the young girl in the window clearly needs to retake her food safety courses because she handed my drink to a customer who cut me in line without confirming the drink with her first and then she took my drink back inside the window after the customer already had taken possession of it. I then asked her to please remake my drink because I don’t know what that woman’s hands have touched and she acted like I was being unreasonable. I then notified her that it is unsanitary and against code to take any food items back through the window. What I did not tell her is that I work with the county. And then when I corrected her and told her that she should not have done that she copped an attitude with me.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!