Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customer service experiences vary widely, with some staff being friendly and helpful, while others display rudeness and lack of professionalism.
Wait Times
Customers frequently report long wait times, especially during busy hours, leading to frustration over service speed.
Drink Quality
While some customers enjoy the drinks, others complain about inconsistencies in flavor and quality, with some drinks being too sweet or watered down.
Cleanliness and Organization
There are concerns about cleanliness and organization, particularly regarding trash and the management of the drive-thru lines.
ND
Nancy Dahi
6 days ago
3.0
I love Dutch bros but I just have one little request if you guys can start delivering like on DoorDash or uber eats because some people are not able to make to get there drinks in person so delivery will help out so many people
AF
alec frazier
Jan 1, 2026
1.0
First and last time at Dutch bros...Kids busy on their phones while working..the coffee was so bitter I couldn't drink it. And my other drink was basically a milk shake. Too sweet to finish. I don't understand why the constant long line.
AJ
Alec Jackson
Dec 31, 2025
3.0
So honestly I can't say anything about the drinks that they serve as I've never had one. I just wanted to post this in hopes it reaches the correct people. This bag of trash that somehow ended up in the middle of a busy point of entry and exit was repeatedly ran over while the employees watched and did absolutely nothing. It took all of about three minutes of my time to actually track down a broom, dustpan, and a trashcan and I picked up the mess with the full attention of your employees again watching. I returned the items I had acquired from another business close by and left passing your establishment I got past Denny's and turned around because I felt not only offended by the actions of the employees but I wanted to ask the girl at the order window if she was aware of the mess knowing that she was watching me clean it and of course she said oh really is there I'll get an employee to go clean it up. I then told her that that's unnecessary as I just did it myself and I informed her that the two taking orders in the driveway knew of the mess and only watched it get worse and she just shrugged it off.
RT
Ralph Tracy
Dec 6, 2025
3.0
I discovered Dutch Bros more than 10 years ago up in the bay area and elsewhere up north. They were my daily stop. I was pleasantly surprised when they started opening locations in Socal. The taste and quality is still there. I have to say though, this location left me wondering what happened to the great service I've always had, no matter what the location. This location is busy, but you'll be hard pressed to find one that isn't. Yes, the girl was friendly, but there was an air of unorganized chaos in the store. That only adds to the wait. The walk up window wasn't busy, just a couple people, but the wait was more than 15 minutes. I hope this isn't the norm here.
DR
Daniel Ronquillo
Nov 29, 2025
2.0
This location has honestly gone so downhill in the past few months! Today at 9:53 AM the young girl in the window clearly needs to retake her food safety courses because she handed my drink to a customer who cut me in line without confirming the drink with her first and then she took my drink back inside the window after the customer already had taken possession of it. I then asked her to please remake my drink because I don’t know what that woman’s hands have touched and she acted like I was being unreasonable. I then notified her that it is unsanitary and against code to take any food items back through the window. What I did not tell her is that I work with the county. And then when I corrected her and told her that she should not have done that she copped an attitude with me.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 887 W Foothill Blvd?
Dutch Bros Coffee at 887 W Foothill Blvd in Upland, CA is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer options for sugar-free flavors?
Yes, Dutch Bros offers sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I customize my drink order at Dutch Bros Coffee?
Absolutely! The Broistas are happy to customize any drink the way you'd like.
Does Dutch Bros Coffee have a drive-through and what payment methods are accepted?
Yes, this location has a drive-through. They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Is there a free drink offer on my birthday at Dutch Bros Coffee?
Yes! By downloading the Dutch Bros app, you can receive a free drink reward on your birthday. Just let your Broista know if you don’t have the app.
Where can I buy Dutch Bros gift cards?
Gift cards are available at any Dutch Bros location and also on their website.
Does Dutch Bros Coffee offer delivery or curbside pickup?
Dutch Bros Coffee offers curbside pickup but does not offer delivery directly; third-party services may provide delivery but the highest quality experience is at the shop.
What nearby places can I visit before or after grabbing coffee at Dutch Bros?
Near Dutch Bros Coffee at 887 W Foothill Blvd, you can visit Cherry on Top (a frozen yogurt shop), Red Devil Pizza for a quick bite, or the University of Combat Sports for a workout. These nearby spots offer a great variety of options for dining, fitness, and dessert during your visit.
Are there any health and wellness services near Dutch Bros Coffee?
Yes, near the Dutch Bros location you can find Nutri-Body Inc., a nutritionist and life coach service, as well as the Dental Office of Upland and KL Family Acupuncture & Herb, providing a range of health and medical services.
What options are there for kids near Dutch Bros Coffee?
Dutch Bros itself offers kids drinks like Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies. Nearby, families can visit Mimi Nails & Spa. Also, the nearby Denny's restaurant is family-friendly for meals.