Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customer experiences with service are mixed; while some report friendly and helpful staff, others mention rude behavior and poor customer service.
Wait Times
Many customers express frustration with long wait times, especially during busy hours, and suggest improvements in order management.
Drink Quality
Feedback on drink quality is varied; some customers love the flavors, while others report issues with incorrect orders and drinks lacking flavor.
Atmosphere
The atmosphere is generally described as fun and vibrant, but some customers find the loud music and lack of seating uncomfortable.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to dissatisfaction among customers.
CS
Caitlin Sullivan
Nov 15, 2025
2.0
Waited 35 minutes at the drive-thru for a lukewarm hot coffee 🤔 tasted great but definitely not worth the wait.
YM
yulissa maldonado
Nov 15, 2025
3.0
5 stars for the young gentlemen that assisted me possibly named Brensen/Brenden
Zero stars for management/corporate
It’s pouring rain today as was forecasted poor kid was out in the rain as it’s pouring and he’s struggling with a wet tablet. Not an umbrella was provided and not a single station to keep them dry. Instead of solutions or support a girl comes out to tell him chop chop your holding up the line. As he’s visibly struggling. Still he maintained composure was kind and apologetic for the extra wait. As a consumer I don’t mind waiting. As a person I’d appreciate management stepping up being kinder and better prepared to take care of the employees that take care of the consumers
MG
Melanie Garcia
Nov 15, 2025
5.0
Brenson took my order and did a wonderful job and had good customer service, it was raining really hard but he still made it work thank you brenson!
MS
Melissa Sweat
Nov 11, 2025
5.0
Our first experience at Dutch Bros started off a little unpleasant because there was some confusion in the line — we didn’t quite know how it worked, and it led to a bit of an awkward interaction. One of the staff members wasn’t very friendly at first, but Esther completely turned the experience around. She was kind, understanding, and made everything right. The lady at the window was also super nice (wish we caught her name!). What started off as a rough experience ended up being really positive thanks to them. Definitely still a 5-star visit overall.
DD
Darrian Dixon
Nov 1, 2025
3.0
I got a coffee from Dutch Bros and there was a hole in my cup. Most of my coffee was gone or on my clothes. Typically I get great service but today was not one of those days. Had to pour the rest in a mason jar just to drink it.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 887 W Foothill Blvd?
Dutch Bros Coffee at 887 W Foothill Blvd in Upland, CA is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer options for sugar-free flavors?
Yes, Dutch Bros offers sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I customize my drink order at Dutch Bros Coffee?
Absolutely! The Broistas are happy to customize any drink the way you'd like.
Does Dutch Bros Coffee have a drive-through and what payment methods are accepted?
Yes, this location has a drive-through. They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Is there a free drink offer on my birthday at Dutch Bros Coffee?
Yes! By downloading the Dutch Bros app, you can receive a free drink reward on your birthday. Just let your Broista know if you don’t have the app.
Where can I buy Dutch Bros gift cards?
Gift cards are available at any Dutch Bros location and also on their website.
Does Dutch Bros Coffee offer delivery or curbside pickup?
Dutch Bros Coffee offers curbside pickup but does not offer delivery directly; third-party services may provide delivery but the highest quality experience is at the shop.
What nearby places can I visit before or after grabbing coffee at Dutch Bros?
Near Dutch Bros Coffee at 887 W Foothill Blvd, you can visit Cherry on Top (a frozen yogurt shop), Red Devil Pizza for a quick bite, or the University of Combat Sports for a workout. These nearby spots offer a great variety of options for dining, fitness, and dessert during your visit.
Are there any health and wellness services near Dutch Bros Coffee?
Yes, near the Dutch Bros location you can find Nutri-Body Inc., a nutritionist and life coach service, as well as the Dental Office of Upland and KL Family Acupuncture & Herb, providing a range of health and medical services.
What options are there for kids near Dutch Bros Coffee?
Dutch Bros itself offers kids drinks like Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies. Nearby, families can visit Mimi Nails & Spa. Also, the nearby Denny's restaurant is family-friendly for meals.