Brand Certified
Dunkin'
4.0(935 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
355 S Mountain Ave, Upland, CA
91786, United States
Certified by Dunkin' • Mar 01, 2026
(909) 931-1983
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Upland, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
4.0
935 reviews
5 stars
525
4 stars
172
3 stars
93
2 stars
30
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates inconsistent customer service, with some employees being friendly and helpful while others display rudeness and poor attitudes.
Food Quality
Many customers reported issues with food quality, including stale donuts, burnt sandwiches, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the restrooms, affecting overall customer experience.
Order Accuracy
Numerous complaints about incorrect orders and lack of responsiveness to issues raised by customers.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed their food and drinks.
- JGJoanna GuerreroFeb 12, 20261.0Placed mobile order store is closed Dunkin has yet to refund me now they’re not answering the phone
- CGChris GarciaFeb 5, 20265.0Came in before closing and John was working at the time. He is one of the best workers I have ever encountered. Was super patient and nice to me. My girlfriend had a drink that was too milky and when I brought up the issue, he did not hesitate to remake the drink and had such a great attitude. Thank you John!!
- RSRoger SmithFeb 2, 20265.0Great place. The sandwiches are absolutely delicious — way better than expected. The coffee at this specific location is something special: rich, well-balanced, and honestly different from any other Dunkin’ Donuts I’ve been to. The donuts were fresh, soft, and had an amazing, generous filling. Another big plus is the convenient location and easy parking — I pulled in, parked without any hassle, enjoyed my food, and left stress-free. Definitely coming back again.
- AHAndrew HernandezJan 30, 20265.0Me and my wife enjoy coming here right after we drop or kids off at school.. get us two Carmel iced and sausage egg crosont and just talk..
- EDElizabeth DiazJan 30, 20261.0This morning at approximately 5:05 a.m., I ordered an original iced coffee with no creamer. When I received my drink, there was visible creamer dripping from the cup. I brought this to the attention of the barista (thin, blonde hair), but she denied the issue and closed the window on me. Her response and attitude were rude and unnecessary. This experience was disappointing, especially because I genuinely enjoy Dunkin’ and visit frequently. I hope this feedback can help improve customer service moving forward.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for this Dunkin' location in Upland, CA?
Open daily from 4:00 AM to 8:00 PM except Fridays when it closes at 5:00 PM.
Does this Dunkin' offer delivery and curbside pickup options?
Yes, both delivery and curbside pickup are available.
What special seasonal drinks are available currently?
Try the new Cookie Butter Cloud Latte, plus returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes, along with the new Berry Sangria Refresher.
What types of meals are served at this Dunkin'?
They serve breakfast, lunch, and brunch.
Can I order ahead using a mobile app for faster service?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
Does this location have a drive-thru service?
Yes, a drive-thru is available for quick service.
Where is this Dunkin' located?
It is located at 355 S Mountain Ave, Upland, CA 91786, United States.
Are there any nearby places of interest to visit before or after stopping at Dunkin'?
Yes, nearby you can visit Mountain Green Shopping Center for shopping or stop by Denny's for a diner experience.
What wellness or fitness places are close to this Dunkin' location?
The gym Blitz and Platinum Nutrition, a sports and recreation venue, are nearby for your fitness needs.
Are there beauty and personal care services near Dunkin' Upland?
Yes, several nearby options include Hair By Casey, Katherine’s Hair Design Suite, Bobos Beauty Supply, Optima Salon Suites, and Savy NAIL SPA.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website