Chipotle Colonies Crossroads is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple customers reported poor and rude service, with some experiencing incorrect orders and unhelpful staff.
Food Quality
There are frequent complaints about small portions, stale chips, and inconsistent food quality, with some customers noting overly salty food.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food, indicating that there are positive experiences at this location.
EE
E
6 days ago
1.0
Ordered a bowl, portions were very little! It was unbelievable how little bit of beans and steak they put in it. It was basically all rice! Will not be going here again.
NJ
Nolan Jenkins
Dec 30, 2025
1.0
only gives half servings never coming here again i recommend you do the same.
CP
Cherise Pacholik
Dec 8, 2025
5.0
I had a great experience at this Chipotle location, which is not always the case with this chain at the store nearby my home. After I got my food I was sure to tell the staff that they were doing a great job and I appreciated their customer service and the cleanliness of the restaurant and told them they were doing a great job.
MF
Munier Fakhoury
Sep 15, 2025
5.0
my guy eric always respectful and cool to me and is always quick and timely 👍
SD
Suri D.
Aug 29, 2025
4.0
Food is good and service us fast. A/C is in full blast, so I eat outside. Overall, good place to grab a quick bite.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill at Colonies Crossroads serve?
Chipotle offers customizable Mexican fast-casual options like burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Upland, CA?
The restaurant is open daily from 10:30 AM to 11:00 PM.
Can I order Chipotle for pickup or delivery in Upland?
Yes, Chipotle offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Upland?
It is located at 1053 E 19th St, Ste A, in the Azalea Shopping Center near Sprint and Vitamin Shoppe.
Does Chipotle accept online orders and mobile payment options?
Yes, you can order online via their website or Chipotle app, and they accept credit card payments and offer gift cards.
Is Chipotle Mexican Grill welcoming to LGBTQ customers?
Yes, the location welcomes LGBTQ customers, promoting an inclusive environment.
Which social media channels can I follow for updates from Chipotle Mexican Grill?
You can follow them on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
What nearby dining options are available around Chipotle at Colonies Crossroads?
Nearby dining includes Pick Up Stix Fresh Asian Flavors, Panera Bread, The Habit Burger Grill, Crumbl Cookies, Lytebite, Nekter Juice Bar, which wich?, Pieology Pizzeria, San Biagio's Pizza, El Pollo Loco, California Fish Grill, and Carl's Jr.
What nearby stores or services can customers visit near Chipotle Colonies Crossroads?
Customers can find BevMo! liquor store, Verizon mobile store, Wells Fargo ATM, KeyMe Locksmiths, Albertsons supermarket, T.J.Maxx department store, and Mattress Firm nearby.
Are there any nearby recreational or fitness options close to Chipotle in Upland?
Yes, Club Pilates gym and the Riparian Trail hiking trail are nearby for fitness and outdoor activities.