Chipotle Mexican Grill

3.9
309 reviews
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Business Details

1053 E 19th St, Upland, CA
91784, United States
(909) 694-0384
https://www.chipotle.com
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About

Fast Food RestaurantMexican Restaurant
Chipotle Colonies Crossroads is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1053 E 19th St, Upland, CA
91784, United States

Hours

Reviews

3.9
309 reviews
5 stars
159
4 stars
57
3 stars
30
2 stars
17
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude and unhelpful interactions.

Food Quality

Many customers enjoy the food, but there are consistent complaints about portion sizes being small and food being overly salty or not fresh.

Cleanliness

Several reviews mention cleanliness issues, with dirty tables and food areas being a concern for customers.

Speed of Service

While some customers appreciate the quick service, others report long wait times and incorrect orders.

Overall Experience

Overall, the location has received a mix of positive and negative feedback, with many customers expressing disappointment compared to other Chipotle locations.
  • MF
    Munier Fakhoury
    Sep 15, 2025
    5.0
    my guy eric always respectful and cool to me and is always quick and timely 👍
  • SD
    Suri D.
    Aug 29, 2025
    4.0
    Food is good and service us fast. A/C is in full blast, so I eat outside. Overall, good place to grab a quick bite.
  • JS
    J Smooth
    Aug 12, 2025
    5.0
    Thank you for the yummy food in our tummies & rad customer service!
  • LM
    L M
    Aug 9, 2025
    2.0
    bad customer service. i asked to get half salad and half rice, the person in the station acted annoyed and said its just salad then, even when i confirm with that person i want half and half, they ignored my request. also did not ask if i wanted beans, went straight to protein selection. never experienced something like this in other chipotle, feels weird. also food portion is so small im surprised.
  • SV
    Sonia Vela
    Jul 5, 2025
    5.0
    Fresh, tasty, delicious 😋
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Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill at Colonies Crossroads serve?

Chipotle offers customizable Mexican fast-casual options like burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.

What are the opening hours for Chipotle Mexican Grill in Upland, CA?

The restaurant is open daily from 10:30 AM to 11:00 PM.