Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Union City.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
1,363 reviews
5 stars
780
4 stars
291
3 stars
132
2 stars
45
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff and long wait times, particularly during busy hours.
Quality Control
There were multiple complaints about the inconsistency in donut sizes and freshness, with some customers receiving stale or poorly filled donuts.
Pricing Concerns
Many customers expressed dissatisfaction with the rising prices of donuts, feeling they no longer matched the quality or size.
Positive Staff Interactions
Despite the issues, several reviews highlighted friendly and helpful staff members who provided excellent customer service.
Product Availability
Customers noted frequent shortages of popular items and issues with the drive-thru service, including broken equipment.
- JNjim nickelsonJan 2, 20264.0Hot glaze is my favorite. It melts in your mouth. Everyone loves the holiday selections
- DSDanixa SozaDec 27, 20251.0The person who attended us was very rude and hateful. I had a craving to eat donuts and I left very upset, it will be the first and last time I buy here.
- MSMark StenholmDec 20, 20251.0Just got home with my half dozen donuts to see that there were only 4. 15 minute drive each way. Over $12.
- YBY BDec 13, 20251.0To expensive since pre pandemic $16.00 for 5 donuts said it cost extra because two were specialty, never again. Pre pandemic you can get a dozen for $7.99. And this is my second time here where the workers are lacking in listening or straight out dazed out behavior.You say what you want more than once and it doesn't end up in your box or bag. Then they don't even have any original donuts, said they were all sold out and if we wanted them we had to wait 30 minutes, no thanks. To many donut shops to put up with bad service , over priced and smaller donuts and some are to sweet according to my granddaughter who didn't want any.I see why hardly anyone was there, but they claim sold out not true, they had entirely to many donuts just different flavors that didn't interest me, no originals or sour cream donuts and last time my grandkids wanted donut holes but they were really cut up donuts dipped in powder sugar and were disgusting, we got a refund for those, Krispy Kreme need to get it together. Found out Krispy Kreme sold out to another country and they supply donuts for sell in Walmart no wonder they'e gone down hill. Not sure the new company took over yet, but this the sign of what is to come no thanks.
- SMSuevelyn MascaroDec 1, 20251.0I been going there for too long but one of the employees was very rude is name is AARON , im supust to pick up my order at 1:11 and when i iarrived i start to ask him but he ignored and i understand the he was busy but when i sawthe he was approached to me I tell him my name and start to pick up my order but he said one second... and I ask him where is my drink ? And he said is not ready I'm like really? Is 1:20 and is not ready yet ? Is supposed to be ready at 1:11 and he said I don't know ... that's very disrespectful I won't go there again...
Frequently Asked Questions About Krispy Kreme
What are the regular operating hours for Krispy Kreme in Union City?
Krispy Kreme Union City is open daily from 6:00 AM to 10:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it stays open later until midnight.
When is the drive-through service available at Krispy Kreme Union City?
Drive-through is available from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to midnight on Fridays and Saturdays.
What are the pickup hours for Krispy Kreme in Union City?
Pickup service is open daily from 6:30 AM to 9:45 PM Monday through Thursday and Sunday, extending to 11:45 PM on Fridays and Saturdays.
Does Krispy Kreme Union City offer delivery service?
Yes, delivery is available daily from 6:15 AM to 9:45 PM.
What types of payment does Krispy Kreme Union City accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What are some of the specialties at Krispy Kreme Union City?
They specialize in doughnuts, coffee, iced coffee, breakfast items, desserts, hot drinks, iced drinks, frozen drinks, and donuts.
What attire is recommended when visiting Krispy Kreme in Union City?
Casual attire is appropriate when visiting this location.
Which nearby hotels can customers visit or stay at near Krispy Kreme Union City?
Nearby hotels include Hampton Inn Union City and Holiday Inn Express Union City (San Jose), both offering convenient lodging close to Krispy Kreme.
Are there any notable nearby dining options to try before or after visiting Krispy Kreme Union City?
Yes, nearby dining includes Jollibee USA for fast food and Filipino cuisine, Mountain Mike's Pizza for pizza, and Backyard Bayou for Cajun and seafood dishes.
What nearby places can customers visit in Union City for convenience and services around Krispy Kreme?
Customers can find services such as Union Landing Dental Center, Bank of America ATMs, Lucky Supermarkets for grocery shopping, and Sally Beauty for cosmetic and hair supplies near Krispy Kreme Union City.