Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Union City.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
1,354 reviews
5 stars
778
4 stars
291
3 stars
131
2 stars
44
1 star
110
What are people saying?
AI-generated from recent customer reviews
Product Quality
Customers reported inconsistent quality and freshness of donuts, with some experiencing stale or poorly made items.
Customer Service
Service quality varied; while some employees received praise for friendliness and efficiency, others were noted for being unhelpful or inattentive.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices and perceived value, particularly regarding the size and quality of donuts.
Operational Issues
Frequent complaints about broken equipment, limited product availability, and inconsistent hours of operation were noted.
Cleanliness and Atmosphere
The store was generally described as clean, but some customers mentioned a lack of seating and poor maintenance of dining areas.
- DTDavid TomaschikNov 16, 20251.0Latte machine, credit card machine out of order. Regular coffee tastes burnt.
- SDShourjya DasguptaNov 4, 20252.0I have been coming to this Krispy Kreme location for a decade, but my latest experience in November 2025 was genuinely shocking. It's already frustrating to watch the donuts get smaller and smaller while the price increases, eroding the product's value over the years. But the most concerning part is the absolute failure of quality control. I purchased 5 items this time, and the size variation among them was unacceptable. Please refer to the attached images: there is no parity in size, even between two donuts that were supposed to be identical. How can a flagship item show such a vast difference in dimensions? This is a serious lapse in quality assurance. Management must immediately investigate and correct the consistency issues being highlighted here.
- SMSandra MartinezOct 26, 20251.0I just bought some donuts about 30 minutes ago I ordered 3 custard, the custard has definitely gone bad!! After taking the first bite I immediately wanted to vomit! The custard had a green hue as well . I tried contacting the location but was unsuccessful.
- CHC HOct 23, 20251.0I got an email about this $5/24 donut dots deal. I went there yesterday after work, but I was told they sold out. I ordered online today to pick up at 5:45pm. I got one box of donut dots, but those were actually original donuts cut into small different size pieces. I bought donut dots from this store before, and I don't remember they looked like cut out pieces of donuts! It just looked so disgusting. I cut out donuts to share with family all the time, but none wanted to touch this box this time. I called the store and they said that's how they made donut dots! They told me to bring it in and they can replace it. I asked if they have the real donut dots, then the men said they can refund it. Then my line was disconnected. I called again, a lady insisted that's how they made donut dots, and she said they can't refund it because it was a deal. I said, another men said I can get a refund. She gave the phone to him and he said I have to bring it for a refund. I asked to refund over the phone because I don't live near by. They told me to call next morning to speak with their manager.
- FLFrank LanOct 17, 20253.0I thought Krispy Kreme donuts were good until I started having to pay $25 for a dozen of them.
Frequently Asked Questions About Krispy Kreme
What are the regular operating hours for Krispy Kreme in Union City?
Krispy Kreme Union City is open daily from 6:00 AM to 10:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it stays open later until midnight.
When is the drive-through service available at Krispy Kreme Union City?
Drive-through is available from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to midnight on Fridays and Saturdays.
What are the pickup hours for Krispy Kreme in Union City?
Pickup service is open daily from 6:30 AM to 9:45 PM Monday through Thursday and Sunday, extending to 11:45 PM on Fridays and Saturdays.
Does Krispy Kreme Union City offer delivery service?
Yes, delivery is available daily from 6:15 AM to 9:45 PM.
What types of payment does Krispy Kreme Union City accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What are some of the specialties at Krispy Kreme Union City?
They specialize in doughnuts, coffee, iced coffee, breakfast items, desserts, hot drinks, iced drinks, frozen drinks, and donuts.
What attire is recommended when visiting Krispy Kreme in Union City?
Casual attire is appropriate when visiting this location.
Which nearby hotels can customers visit or stay at near Krispy Kreme Union City?
Nearby hotels include Hampton Inn Union City and Holiday Inn Express Union City (San Jose), both offering convenient lodging close to Krispy Kreme.
Are there any notable nearby dining options to try before or after visiting Krispy Kreme Union City?
Yes, nearby dining includes Jollibee USA for fast food and Filipino cuisine, Mountain Mike's Pizza for pizza, and Backyard Bayou for Cajun and seafood dishes.
What nearby places can customers visit in Union City for convenience and services around Krispy Kreme?
Customers can find services such as Union Landing Dental Center, Bank of America ATMs, Lucky Supermarkets for grocery shopping, and Sally Beauty for cosmetic and hair supplies near Krispy Kreme Union City.