Business Details
About
Mexican Restaurant
Chipotle Union City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
870 reviews
5 stars
332
4 stars
175
3 stars
95
2 stars
57
1 star
211
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and often ignoring customers.
Food Availability
Customers frequently reported that the restaurant was out of key ingredients, leading to dissatisfaction with their orders.
Cleanliness
The location received consistent complaints about cleanliness, with dirty tables, overflowing trash, and unsanitary conditions noted by multiple reviewers.
Portion Sizes
Many customers expressed disappointment with the small portion sizes relative to the price, feeling they did not receive good value for their money.
Staff Attitude
Several reviews mentioned that staff members displayed a lack of enthusiasm and professionalism, contributing to a negative dining experience.
- RBRUDE BOi1 day ago1.0This place really sucks! They don't even fill your bowl up to the correct amount, look how sad and half empty this bowl is. Seen the Male employees checking out the customer behind me and seems like they will only fill your bowl up if you are a pretty girl like the customer that was behind me, they filled her bowl up to the brim. Terrible place highly don't recommend this location.
- CWChia Wong2 days ago1.0No wonder the review is so low. It absolutely means it. The service is worst ever I experienced in California. Please away from this shop.
- JPJames PyunDec 28, 20251.0Staffs were so worst food and service
- PMPaul MeyerDec 19, 20255.0There was 5 people ahead of me, I had to wait 25 minutes. I had the steak burrito and a spicy salsa on the side. It was very good.
- KMKenan MengDec 18, 20251.0Be careful, this place is scam. I am the only one customer at the place when I order the food, I never ask for Guacamole, they did not add Guacamole, but they charged Guacamole for both bowls. If they are more customers and they made the mistake, I am totally understandable, but I am the only one customer and they charged me right after the order, how can it be mistaken. Luckily I did not throw away the receipt this time, a glimpse of the receipt at home I found out they over-charged Guacamole, after I return to the Chipotle Union City, they gave the refund to me, but they are very rude, wasting so much of my time and no apologies, most likely they over-charged it on purpose.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Union City serve?
Chipotle Mexican Grill offers customizable Mexican menu items such as burritos, bowls, quesadillas, tacos, and salads made with real, responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in Union City?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Union City offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Union City?
It is located at 30920 Dyer St, Union Landing, Alameda, Union City, CA 94587.
Can I order Chipotle online through an app?
Yes, you can order online via the Chipotle app available on the Apple App Store or through their order website.
Does Chipotle Mexican Grill in Union City cater for events?
Yes, catering services are available at this Chipotle location.
Is Chipotle Mexican Grill welcoming to the LGBTQ community?
Yes, Chipotle Mexican Grill welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle in Union City?
Nearby, you can visit Panera Bread for coffee or sandwiches, FedEx Office Print & Ship Center for shipping needs, and Cold Stone Creamery for ice cream treats.
Are there mobile phone stores close to Chipotle in Union City for shopping needs?
Yes, AT&T and Verizon stores are located nearby for mobile phone accessories and services.
What other restaurants are located near Chipotle Mexican Grill in Union City?
Nearby dining options include Ocean Oyster Bar & Grill, Applebee's, and Gerry's Union City Filipino and American restaurant.