Chipotle Mexican Grill

3.4
852 reviews
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About

Mexican Restaurant
Chipotle Union City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
30920 Dyer St, Union City, CA
94587, United States

Hours

Reviews

3.4
852 reviews
5 stars
324
4 stars
172
3 stars
94
2 stars
57
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and issues with order accuracy.

Food Availability

Many reviews mentioned that the restaurant often runs out of key ingredients, leading to customer frustration.

Portion Sizes

Numerous customers expressed dissatisfaction with the small portion sizes relative to the price, feeling they did not receive good value.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and overflowing trash, raising concerns about hygiene.

Food Quality

While some customers enjoyed the food, there were complaints about overcooked meat and inconsistent quality.
  • SB
    Shikha Baion
    Nov 16, 2025
    4.0
    Great customer service
  • SM
    Sandeep Maharjan
    Nov 13, 2025
    5.0
    To go is much comfortable in comparison to dine in when it comes to Chipotle. It would have been much better if interiors for dine is more comfortable.
  • TB
    Tanmay Bhatt
    Nov 8, 2025
    1.0
    I had a really disappointing experience. They were out of lettuce, cheese, corn, and guacamole, yet were still charging the full price. That shouldn’t be acceptable. They didn’t offer any compensation, such as extra beans or chips, and refused when I asked. I understand that this may be due to company policy rather than staff decisions, but Chipotle needs to reconsider this approach. Some of the staff were also discourteous, which made the experience even worse. I would not recommend it.
  • CE
    Charles Edwards
    Nov 1, 2025
    1.0
    Just left chipotle and Union City they’re not cooperating with the hacks and they’re not friendly. They have a attitude when you ask for more and I know the managers know it and it’s a place that I wouldn’t go back to ever again we can’t keep letting people treat us any kind of way even though the economy is bad they’re wrong if you ask for exodus and extra Dad, they should give it to you Not friendly like I said the employees get a attitude of the actual scoop. It is or extra scoop of that, they know they are supposed to give it to you, but I think the managers above them are telling them not to.
  • GM
    Goldy M
    Oct 19, 2025
    4.0
    Busy location. Food cold, ran out of many items.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Union City serve?

Chipotle Mexican Grill offers customizable Mexican menu items such as burritos, bowls, quesadillas, tacos, and salads made with real, responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Union City?

The restaurant is open daily from 10:45 AM to 11:00 PM.