Numerous customers reported slow and inattentive service, with long wait times for seating, ordering, and receiving food.
Food Quality
While some customers enjoyed the food, many complained about the quality, including overcooked wings and incorrect orders.
Staff Attitude
Several reviews highlighted poor attitudes from staff, with some servers being described as rude or dismissive.
Positive Experiences
Despite the negative feedback, there were mentions of excellent service from specific staff members, indicating that experiences can vary significantly.
LL
Lee
Jan 2, 2026
5.0
I walked in through the pickup door and ordered 10 wings of two flavors, 6 wings of one flavor, and an appetizer of fried pickles. Service was friendly and my food was out in less than 10 minutes. Honey garlic and Thai curry were favorite flavors and I would love to try others.
JD
Josh Dunlap
Jan 2, 2026
2.0
Food came out correct and tasted good. But slow service the whole way through. Took about 15 minutes in an empty restaurant to even be seated. Waiter took another 20 minutes to first stop by. Forgetting water refills and dipping sauces. Took another 30 minutes after finishing my meal to flag down the waiter for my check.
LL
Lambeldo
Dec 23, 2025
1.0
Tonight, I brought my child to this restaurant for dinner, thinking we could have a pleasant family meal during the Christmas holidays, but it turned out to be a nightmare! We started ordering at 6:15 PM, including appetizers, chicken wings, burgers, drinks, and fries. Now it’s already 8:17 PM, and my burger still hasn’t arrived fully! Waiting over two hours—this is unbelievably poor service. Not to mention the food quality: what was served was dry, overly salty, and clearly not fresh, tasting like leftover meals, completely unappetizing.
The servers’ attitudes were even worse, to the extreme. Throughout the process, no one came to refill our water, and no one checked on our dining experience. We just sat there dryly, like we’d been forgotten. The sign at the door clearly advertises “free burger,” but after we ordered, we waited nearly 30 minutes (and we’re still waiting now!). Isn’t this false advertising? Or is the store just fooling customers, or some kind of discrimination? If you don’t have the capability to provide this service, don’t plaster it all over the door to mislead consumers! Especially during the Christmas holidays when everyone wants to relax and enjoy, who wants to encounter such a frustrating situation?
In short, this experience left me and my child super disappointed. I strongly do not recommend this restaurant, and I absolutely won’t come back in the future. I also advise everyone to steer clear and avoid wasting time and money, especially don’t come during the Christmas holidays to add to your troubles!
LD
Larios Detailing
Dec 19, 2025
5.0
We were served very well, very quickly, and the waitress was very attentive. We loved the service and the attention from the waitress on Friday, December 19, 2025, at 8:30 PM. The waitress's name was... miriah
EJ
Emilio Jones
Dec 15, 2025
5.0
Came here after a niners game and it was busy but our waiter Elijah was very helpful and was showing us great customer service. He went above and beyond and definitely made the experience better.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Union City serve?
Buffalo Wild Wings in Union City offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours for Buffalo Wild Wings on weekdays?
From Monday to Friday, Buffalo Wild Wings is open from 11:00 AM to midnight, except Monday when it closes at 11:00 PM.
What time does Buffalo Wild Wings open on Sundays?
On Sundays, Buffalo Wild Wings opens at 9:30 AM and closes at 11:00 PM.
Where is Buffalo Wild Wings located in Union City?
It is located at 32135 Union Landing Blvd, Union City, CA 94587.
How can I contact Buffalo Wild Wings in Union City?
You can call them at +1 510-471-2329.
Is Buffalo Wild Wings in Union City currently open or closed?
Buffalo Wild Wings in Union City is currently open and operating normally.
What are some nearby movie theaters customers can visit before or after dining at Buffalo Wild Wings?
Customers can visit 25th Century Cinema, Century 25 Union City Theatres, and Cinemark Century Union Landing 25 and XD, which are all close to Buffalo Wild Wings.
Are there other dining options near Buffalo Wild Wings in Union City?
Yes, nearby dining options include Tony Roma's (barbecue), Buckhorn Grill (barbecue), Tomatina (Italian and pizza), Menya Shono (Japanese), Dave's Hot Chicken, and Pacific PourHouse (American).
Is there a shopping center close to Buffalo Wild Wings where customers can shop or dine?
Yes, Union Landing in Union City is a nearby shopping center with various restaurants and shops, providing additional options for customers.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings in Union City offers takeout services as part of its restaurant offerings.