McDonald's

3.8
1441 reviews
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Business Details

245 East First Street, Tustin, CA
92780, United States
(714) 832-8485
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
245 East First Street, Tustin, CA
92780, United States

Hours

Reviews

3.8
1,441 reviews
5 stars
617
4 stars
307
3 stars
244
2 stars
88
1 star
185

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent, with reports of rude staff and poor order accuracy, particularly during night shifts.

Food Quality

Food quality varies, with complaints about cold or stale items, and issues with portion sizes.

Cleanliness

The restaurant often has cleanliness issues, including dirty tables and unsanitary conditions.

Speed of Service

Customers frequently experience long wait times, both in-store and at the drive-thru.

Positive Experiences

Some customers report excellent service and food quality, particularly from specific staff members.
  • B2
    Beyakosa 2Rican4U
    Dec 29, 2025
    1.0
    This McDonald is pretty empty at night but all tables are dirty they have the worst customer service day & night always an issue with not having change back and it sucks because not all customers pay with credit cards, I usually come three times a week because is the only close place I have but they need to do better including management..also they never want to sell any special like the DINNER BOX in this location.
  • SU
    Sara Ulloa
    Dec 22, 2025
    3.0
    Everytime i go thru the drive-thru they happen to forget something last time i ask for an apple pie they forgot . I call they said to come back and get it , i did not have time to come back I only get 30 minutes lunches. And then my fries and small things like this.
  • JC
    Junior C
    Dec 18, 2025
    1.0
    Found a hair in my food. The meals are so much smaller too.
  • RR
    Robert
    Dec 10, 2025
    1.0
    Pore service. Cannot get a order right. Waited at secondary drive-thru or 10 minutes for a double cheeseburger and Big Mac. Will not return to this location ever again
  • SK
    Sam Kim
    Nov 28, 2025
    5.0
    They have accommodated with changes after the order. Thanks guys! Everyone was kind and great service! I'm fan of McRib and ordered 2 McRibs which was amazing with bit of extra sauce which they have added for me later. One on 17th was SOLD OUT! Hard to imagine they sold that much by 11:30AM.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Tustin, CA?

McDonald's in Tustin is open daily from 4:30 AM to 1:00 AM.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's in Tustin has a drive-thru open daily from 4:30 AM to 1:00 AM.