Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Cleanliness
Many reviews highlighted poor cleanliness in the dining area and restrooms, with dirty tables and unsanitary conditions.
Food Quality
There were complaints about food quality, including cold items, smaller portion sizes, and inconsistent preparation.
Customer Service
While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and poor attitudes.
Management Concerns
Several reviews pointed to management issues, including inadequate staffing and poor handling of customer complaints.
CQ
Cassandra Quilanita
2 days ago
5.0
Just wanted to hop on and say this McDonald’s location is so kind and chill. I had accidentally ordered the wrong thing through the app and once I had conveyed the situation to one of the employees, they just rang up the refund and did it all with a cheery disposition.
EL
Elvia Lidar
4 days ago
4.0
1st time, food was served quickly within 12 minutes 😋
ZB
zach bronstein
Feb 25, 2026
3.0
Always slow experience(we use the app to order in advance) and for some reason the fries never seem fully cooked.
DD
Darla Diggs
Jan 26, 2026
1.0
Extremely disappointed by the lack of cleanliness here. Every available table was dirty, and the general upkeep of the dining area was poor. The restrooms were disgusting, It felt unsanitary to the point where I didn't feel comfortable touching the surfaces, let alone eating. Management needs to prioritize basic hygiene and table bussing. Wouldn't have given 1 star, if that was an option.
B2
Beyakosa 2Rican4U
Dec 29, 2025
1.0
This McDonald is pretty empty at night but all tables are dirty they have the worst customer service day & night always an issue with not having change back and it sucks because not all customers pay with credit cards, I usually come three times a week because is the only close place I have but they need to do better including management..also they never want to sell any special like the DINNER BOX in this location.
Yes, you can order via the McDonald’s App available on the Apple App Store or Google Play Store.
What payment methods does McDonald's in Tustin accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Tustin, CA?
It is located at 245 East First Street, Tustin, CA 92780, USA.
Are there any bicycle shops near McDonald's Tustin?
Yes, Trek Bicycle Tustin and Santiago Cycling Inc. are nearby bicycle shops you might visit before or after grabbing a meal.
What nearby services are available for transportation and logistics around McDonald's Tustin?
SBM Logistics and Calendar Transport Inc provide freight, cargo, and transportation services nearby, useful if you need local logistics support.
Are there any nearby places for fitness and wellness around McDonald's?
Yes, Kahler Cycling Academy, PA-Kua Tustin yoga studio, Steez JiuJitsu Club, and Iheartswimming offer fitness and wellness options close by.
Where can I find coffee or other restaurants near McDonald's Tustin?
Good Stuff Coffee and Super Antojitos By Flacka’s Restaurant are nearby options for coffee and other dining experiences.
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