Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported issues with food quality, including cold or stale items, incorrect orders, and smaller portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Atmosphere
The overall atmosphere was described as unwelcoming and uncomfortable, with some customers feeling ignored or disrespected.
IH
Izzy Hernandez
1 day ago
3.0
Love the self serve machines. But the customers service is So-so. Ive seen some people waiting at the front waiting to ask something and the employee wasn't even acknowledging them, the worker jusy kept walking past them back and forth until eventually they asked if they had a question.
RO
Robert Ong
1 day ago
1.0
If you like waiting 25 minutes for your food, this is the McDonald’s for you!
BL
Ben Larsen
Dec 22, 2025
1.0
Avoid this McDonald’s
TV
Tana “Tgirl” VM
Dec 8, 2025
5.0
I truly am comfortable coming here for breakfast especially when I'm in town, plus it's in the same Plaza where Costco sits way on the other side of McDonald's on Bryan ...What I truly enjoy is the convenient of the restrooms stalls, the wheelchair access and also the parking is huge as well..
II
Ivy
Dec 5, 2025
1.0
Was given an attitude about asking for a reciept at the second window after the first window did not offer one. Bad customer service.