Dunkin'

3.9
591 reviews
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Business Details

15190 Kensington Park Dr, Tustin, CA
92782, United States
(657) 266-0882
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tustin, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15190 Kensington Park Dr, Tustin, CA
92782, United States

Hours

Reviews

3.9
591 reviews
5 stars
302
4 stars
122
3 stars
56
2 stars
35
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times both in-store and at the drive-thru, often exceeding 20 minutes.

Staff Attitude

There were numerous complaints about rude and unhelpful staff, with some customers feeling ignored or disrespected.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong drinks being served.

Cleanliness

Some customers noted cleanliness issues, particularly with the restroom and food display areas.

Product Quality

While some customers enjoyed the donuts and coffee, others reported dissatisfaction with food quality, including stale items and poorly prepared drinks.
  • MG
    Michael Gonzales
    Jan 3, 2026
    5.0
    Fast service, strong coffee, and a great selection of pastries. Dunkin’ is the only place near me that sells French cruellers. This is more than enough reason to pay them a visit. I love this place
  • WC
    Wes Cory
    Dec 6, 2025
    1.0
    I feel like this Dunkin suffers from three main things (1) it is chronically understaffed on weekends, long waits even for just a cup of coffee, (2) it is freezing cold inside, AC is always on max, and (3) the background music is not 'background' music because it's TOO LOUD. Management/Corporate - please do something about this.🙏🏻 Thank you!
  • YA
    Yoancy Alvarez
    Nov 15, 2025
    1.0
    Got in line at 9:30AM, waited 30 minutes to go thru the drive thru...about 5-6 cars waiting. Customer service was worst experienced and it was barely 10AM, and the customer service ended up making sense why it was taking so long. The order was simple; a mocha coffee with 4 creamers. When at the window, she tried to give me a peppermint cinnamon iced something... how? I'm not sure how you can hear that! When corrected the girl talked back and said "that's why I asked you if your order was correct on the screen", she actually didn't. When she finally corrected the order, she still forgot the creamer... I asked for them on the side because who knew how else she could mess that up. I unfortunately didn't get her name but hoping more training for customer service at this location can be done, it's not the first time.
  • AY
    Anthony Ybarra
    Nov 9, 2025
    1.0
    The staff here is rude and they take their time getting you your drink.
  • SS
    S
    Oct 7, 2025
    3.0
    It's your usual Dunkin, but they are forever without a working restroom. At this point after this long I'm pretty sure it's on purpose or they just don't want people using it.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Tustin, CA?

Dunkin' in Tustin, CA is open daily from 4:30 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.