Dairy Queen (Treat)

4.1
206 reviews
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Business Details

2939 El Camino Real, Tustin, CA
92782-8909, United States
(714) 505-4288
https://www.dairyqueen.com/
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About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
2939 El Camino Real, Tustin, CA
92782-8909, United States

Hours

Reviews

4.1
206 reviews
5 stars
117
4 stars
36
3 stars
22
2 stars
9
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Issues

Several customers reported poor service, including rude staff and incorrect orders.

Cleanliness Concerns

Multiple reviews mentioned unsanitary conditions, including cockroaches and a general lack of cleanliness.

Product Quality

While many enjoyed the ice cream and Blizzards, there were complaints about poorly made items and inconsistent quality.

Promotional Confusion

Customers expressed frustration over the location not participating in advertised promotions, leading to disappointment.

Positive Experiences

Despite the issues, some customers praised the friendly staff and quick service during busy times.
  • CS
    Carter Smith
    3 days ago
    3.0
    I absolutely love Blizzards and go to Dairy Queens all the time. Unfortunately I’ve had mixed experiences with this location. The main issue is they are critically understaffed (think 2 employees for 15-25 customers). Because of the understaffing, they are always in a rush and ooften make my Blizzard incorrectly (like, 40% of the time). And one time it happened, I let one of the employees know so I could get it re-made. That employee happened to be a manager/owner, and they flat out refused to remake it for me. They claimed because my receipt said it correctly (they took my order wrong), that they were unable to make it the way I actually ordered it.
  • SS
    Susan
    Nov 11, 2025
    1.0
    The Mexican woman working as the cashier was impolite/clueless —no smile, no greeting, and unable to answer basic questions. Meanwhile, the Asian woman (likely the manager or owner) was whispering to her right in front of us while we were trying to ask questions. This manager then said they don’t participate in nationwide brand promotions, quote “they’re a franchise”, which aligns with many of the previous negative reviews here. Of course. While the entire country is celebrating veterans and the rest of DQ’s branches are doing something for veterans. Obviously She cares less about what veterans have done to this country where she came for her own American dreams. 💰
  • AP
    Anne Pingree
    Sep 13, 2025
    3.0
    Drink was OK. The place was a little bit messy with table stacked in the corner in the restroom
  • EF
    Elizabeth Flores
    Jun 24, 2025
    5.0
    Love their butter fingers blizzard
  • JG
    Jorge Garnica
    Jun 13, 2025
    5.0
    Great place for the family to enjoy
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Frequently Asked Questions About Dairy Queen (Treat)

What type of food does Dairy Queen (Treat) in Tustin, CA specialize in?

Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes, among other frozen treats.

What are the operating hours for Dairy Queen (Treat) in Tustin?

The store is open from 11:00 AM to 10:00 PM Sunday through Thursday, and from 11:00 AM to 11:00 PM on Fridays and Saturdays.