Business Details
About
Mexican Restaurant
Chipotle Tustin Legacy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
300 reviews
5 stars
163
4 stars
60
3 stars
23
2 stars
15
1 star
39
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, praising the taste and freshness, but some reported issues with portion sizes and food quality, including stale chips and undercooked ingredients.
Service Issues
There were numerous complaints about poor service, including incorrect orders, long wait times, and unhelpful staff, although some customers highlighted positive experiences with friendly and attentive employees.
Cleanliness
While some reviews noted that the location was clean, others pointed out dirty areas and unsanitary conditions, particularly around the soda machine and dining tables.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect food, leading to frustration and dissatisfaction.
Management Concerns
Several reviews indicated poor management practices, such as inadequate staffing during busy times and lack of responsiveness to customer complaints.
- GBGod Bless4 days ago2.0Guy at the front line he looks very tired and ready to go home He missed my items and he seems don’t care about customers Cashier lady was pretty nice tho Thursday night at 8:55pm
- C1Cisco 1946Oct 16, 20254.0I had the stake bowl with brown rice, veggies and guacamole. It was so freaking good. Went there at 11:00am for the first time so not much of a wait. Will definitely go back. The young lady that helped me was extremely patient and helpful.
- PTPaul ThomasSep 19, 20254.0Standard chipotle experience
- JNJewel NelsonSep 17, 20251.0I frequent this location and they continuously get the order wrong or forget to add items. They are unable to manage the busy crowds. I do not usually notice the missed items until I am back at work and they have taken full payment.
- TGTodd GSep 12, 20255.0Good service and the order was correct
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill Tustin Legacy offer?
Chipotle Tustin Legacy offers customizable menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill in Tustin Legacy?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Can I order food online from Chipotle Mexican Grill Tustin Legacy?
Yes, you can order online through Chipotle's website, their mobile app available on the Apple App Store, or directly via their online ordering link.
Does Chipotle Mexican Grill Tustin Legacy offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
How can I contact Chipotle Mexican Grill Tustin Legacy?
You can contact them by phone at +1 714-259-7739 or via email at CA.2942.TustinLegacy@chipotle.com.
What is Chipotle's commitment to food quality at the Tustin Legacy location?
They follow 'Food with Integrity' principles, sourcing ingredients from farms practicing humane and sustainable methods and use only 53 real ingredients for their dishes.
What are some nearby places I can visit around Chipotle Mexican Grill Tustin Legacy?
Nearby places include Maui Poki for Hawaiian seafood, Board & Brew which offers sandwiches and beer, and The Village at Tustin Legacy shopping plaza.
Are there fitness or wellness options close to Chipotle Mexican Grill in Tustin Legacy?
Yes, you can find Row House, a gym and fitness venue, and Club Pilates, a pilates studio, nearby for your workout sessions.
If I need banking or mailing services near Chipotle Tustin Legacy, where can I go?
You can visit Bank of America or its ATM nearby for banking needs, and the UPS Access Point location for courier and shipping services.
What other dining options are available near Chipotle Mexican Grill in Tustin Legacy?
Other dining choices nearby include Noah's New York Bagels for cafe treats, Burger Boss for burgers, and The Pizza Press offering pizza and salad bar options.