We are a fast-casual “build your own” concept with one focus: to bring back the Great American Burger that was lost in fast food. Guests love the freedom to be their own boss with 30+ ingredients to choose from, including always fresh, never frozen 100% all-natural proteins, 100% grassfed and grass-finished beef, fresh-cut fries cooked in 100% Non-GMO sunflower oil, and locally sourced veggies when available. In addition to our premium proteins and endless topping options, we have something for everyone including kids meals, vegan and gluten free options and keto friendly choices.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.