McDonald's

Reviews

• RM

  Rene Martinez

  6 days ago
  4.0
  I love MC Donald's
• L9

  LadyArthel 96

  Feb 3, 2026
  3.0
  The parking lot is way too small, which led to customers parking in drive-thru spaces. It created unnecessary confusion for the employees and slowed everything down.
• BK

  Brandi Koehn

  Jan 19, 2026
  1.0
  I want to thank you for paying attention to the problem we had and fixing itThe sprite tastes very fresh. I bought a Sprite and when I tasted it , it has a mildewed taste. My boyfriend’s stomach was sick and I got it for him. Good thing I tasted it first. When we approached Kayla and a gentleman seemed to be a manager as well, he checked it too and said the same thing. Kayla said she wasn’t going to change the soda bag because it was full , even if it tasted bad. Bad customer service unfortunately.
• KK

  K K

  Jan 17, 2026
  1.0
  Follow up: Be aware: this location treats customer complaints with complete disregard. After a legitimate issue, management responded with two low-value dessert coupons that expire quickly and can only be used one per visit—essentially a dismissive gesture rather than any real attempt to address the problem. For a brand of McDonald’s size, this level of customer care is unacceptable and reflects poorly on local management. If you expect accountability or meaningful resolution when something goes wrong, do not expect it here at McDonald’s Turlock. I am writing to file a formal complaint regarding an unacceptable experience at the McDonald’s located at 2400 Geer Rd, Turlock, CA 95382. Date of incident: December 18, 2025 Time: Approximately 2:40 PM During my visit, I encountered extremely rude and unprofessional behavior from the staff. After placing an order totaling approximately $30–$40, I was told I would be charged $0.25 for a single ranch dressing, and that this charge would require a separate transaction. I have never experienced this at any McDonald’s location before. The manager on duty, Harleen, handled the situation very poorly. Rather than offering a courteous explanation or exercising basic customer service judgment, she repeatedly stated, “pay 25 cents,” in a dismissive and unprofessional manner. Her attitude was unacceptable and far below the standards expected of a manager. Additionally, when I requested a cup of water, another staff member, Eric, informed me that I could also be charged for the water cup. I told him to proceed with the charge if necessary and was prepared to complete another transaction for a few cents. While I ultimately was not charged, the manner in which both Harleen and Eric interacted with me was inappropriate and disrespectful. If the manager herself demonstrates such poor professionalism and customer service, it raises serious concerns about staff training and overall management at this location. Charging extra for condiments—especially after a substantial food purchase—is frustrating enough, but the lack of courtesy and respect significantly worsened the experience. This incident reflects poorly on both the franchise and the McDonald’s brand. I respectfully request that McDonald’s corporate and the franchise owner investigate this matter, review staff conduct, and take appropriate corrective and retraining actions to ensure customers are treated with basic respect in the future. Thank you for your time and attention to this matter.
• IJ

  Isiah Johnson

  Jan 8, 2026
  3.0
  Find god