Brand Certified
El Pollo Loco
4.2(1182 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
2900 Countryside Dr, Turlock, CA
95380, United States
Certified by El Pollo Loco • Mar 01, 2026
(209) 632-3163
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/turlock/2900-countryside-dr
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Turlock,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.2
1,182 reviews
5 stars
649
4 stars
286
3 stars
129
2 stars
36
1 star
82
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the freshness and taste of the food, although there were complaints about inconsistent portion sizes and overcooked chicken.
Customer Service
Many reviews highlighted excellent customer service, with specific mentions of staff going above and beyond, though there were also reports of rude behavior from some employees.
Cleanliness
The restaurant's cleanliness received mixed reviews; while some customers noted it was clean, others reported it was not well maintained.
Order Accuracy
Several customers experienced issues with incorrect orders, though many noted that mistakes were often corrected quickly.
- MSMarissa SilvaFeb 17, 20265.0Food was fresh
- SPSirenia PugaFeb 8, 20265.0Hands down best pollo loco location!!!! I always get the best service at this location!! I have gone several times before closing a they still let me order really nice employees. Definitely recommend it here.
- MGMelinda GarciaFeb 7, 20261.0I was gifted a 35.00 gift card and only used it twice. When I went to use it for the 2nd time I was told I had to pay out of pocket. Come to find out I was shorted 7.59. I filed a complaint with corporate about 2 weeks ago no response. Don't buy Pollo Loco gift cards who knows if you'll get what you paid for.
- AAArieJan 31, 20261.0Went today and got a double chicken bowl for Lunch all I did was ask for no rice and tell me why I got barely any chicken and 99 percent beans (mind you in the picture I already ate everything else just wanted to show how much beans was left even after taking a couple bites of beans) why couldn’t the drain the beans first ?!
- RCRalph CotaDec 22, 20255.0Love the food and you get your other fast
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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