Jax At The Tracks

4.1
2548 reviews

About

Diner

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Jax At The Tracks
10144 W River St, Truckee, CA
96161, United States

Hours

Reviews

4.1
2,548 reviews
5 stars
1,423
4 stars
560
3 stars
235
2 stars
156
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and inattentive staff.

Food Quality

Mixed reviews on food quality; some dishes were praised while others were criticized for being bland, overcooked, or poorly prepared.

Ambiance

The diner atmosphere received positive remarks, with many enjoying the retro decor and overall vibe.

Value for Money

Many customers felt the prices were high relative to the quality and portion sizes of the food.
  • KC
    Kristin Cresto
    2 days ago
    4.0
    Extremely understaffed. There was one server for the entire restaurant on a Friday evening on a holiday wknd😳🙈 don't know her name, but she handled herself BRILLIANTLY all thing considered🙈
  • CN
    Claudia Nastase
    6 days ago
    2.0
    We ordered fettuccine Alfredo, grilled cheese with fries & house salad. The fettuccine was drowning in Alfredo, fries were almost burnt & house salad was all wilted & bad in the middle of the bed of salad. Daughter has upset stomach & diarrhea thanks to the Alfredo. Food was terrible, servers were nice.
  • JR
    Joe R
    Jan 11, 2026
    2.0
    The crab cake Benedict sounded amazing, but clearly the cook never prepared eggs Benedict before. The English muffin was whole (not split into two) and the egg yolks were hard. I should have sent it back but after waiting more than a half hour for my food I just decided to eat it. I would also add that in the winter this place is freezing cold. If you like eating breakfast ima winter jacket, this place is definitely for you! For me, I doubt that I will be returning here again.
  • ZE
    Zee Estrada
    Jan 8, 2026
    2.0
    This is the second time I've been here and both times it's been crap. Once in the winter and once in the summer. I tried giving them a second chance. Kids meals were ok, but no kids menu they " ran out" so I just googled it myself. Chicken tenders were very peppery for the kids. Steak and eggs was gross... eggs over cooked, steak like a piece of leather, hash browns refried and yet cold somehow. They comp'd the meal so I gave them an extra star and the server that helped us was fine but was the only server there.
  • WM
    Wenu Mapu
    Jan 2, 2026
    1.0
    We went to the downtown Jax and had a very bad experience. When we arrived, we were told there was a 50-minute wait, which we accepted. Once seated, it took 30 minutes for someone to take our order, and another 30 minutes for the food to arrive. Almost 2 hours total for a coffee and Eggs Benedict. The eggs were not poached at all, they were basically hard-boiled, and the hollandaise sauce looked dry on top, not fresh. The worst part came shortly after eating: I had severe stomach cramps, bloating, and diarrhea. I felt extremely unwell and could barely move. This is the first time I’ve had such a strong and immediate reaction after eating such a simple dish. I do not recommend this restaurant. Long waits, poorly prepared food, and an experience that ended with serious stomach issues. Save your time and avoid it.

Frequently Asked Questions About Jax At The Tracks

What are the regular opening hours for Jax At The Tracks?

Jax At The Tracks is open every day from 7:00 AM to 8:00 PM.

During what hours is delivery available at Jax At The Tracks?

Delivery is available daily from 8:30 AM to 7:30 PM.