Service Issues
Multiple customers reported rude or unprofessional behavior from staff, particularly management, leading to negative experiences.
Order Accuracy
There were frequent complaints about incorrect orders and confusion with mobile orders, causing frustration among customers.
Food Quality
Several reviews highlighted poor food quality, including cold items, soggy fries, and overall dissatisfaction with the taste.
Positive Staff Interactions
Despite the issues, some customers praised friendly and helpful staff members who provided good service.
Inconsistent Experience
Overall experiences varied widely, with some customers enjoying their meals and service while others had significant complaints.