CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Tracy is here with warmth and welcome. Panera Bread. Food as it should be.
Customer experiences with service are inconsistent, with some praising friendly staff while others report rude or inattentive service.
Order Accuracy
Many customers reported issues with incorrect orders, both in-store and for takeout, leading to frustration.
Food Quality
Food quality is inconsistent, with some customers enjoying their meals while others found them subpar or overpriced.
Management Response
Positive feedback highlights effective management responses to complaints, improving customer satisfaction in some cases.
Cleanliness
Several reviews mention cleanliness issues, particularly in the dining area and bathrooms.
VV
vanessa
Jan 19, 2026
4.0
This is my second time here and the first time was great! I wondered why I haven’t been to a Panera in 5 years besides the prices. This was the worse experience I’ve had in a drive thru in a while, girl didn’t ask for my rewards number and it is not my job to remember. They gave me bread when I already had a sandwich and would have like chips. The soup was watery with maybe 2 potatoes. Chai latte was watered down as well. What a joke! I expect consistency on quality for the price I pay here. I am not one to complain but this about ruined my day. I will probably not go back for a while after this.
Update: manager made it right, and they went about it so genuine and that is great management there.
MF
Milan Franco
Jan 16, 2026
1.0
My order was over a half hour late, then when I did get it, it wasn’t what I’d ordered, they gave me a Cobb salad instead of Mediterranean with grains and chicken, and the cherry on top? HAIR ON THE HARD BOILED EGG. The one I didn’t order… oh and no utensils in the Togo bag though I ordered them. I wouldn’t have made a fuss if not for the hair. I did try to just suck it up and eat the cob salad until I saw that. Worst experience I’ve had a Panera bread. Also the sandwich was soggy, though maybe it was the bread I chose, but it also could have been toasted a bit longer.
XM
Xavier Mendez
Jan 9, 2026
3.0
The cashier was very blah. No energy and wasn't really listening. Had to tell her two times on a few items.
AA
Archie Amerie
Dec 28, 2025
5.0
I was Greeted by Mohammed This is Was So Professional and courteous a great attitude and really does a great job my order was perfect and he was so Effecient when it came to making sure my Order was correct because it can get a little confusing when you like your food prepared a certain way but he was great definitely a happy customer
NB
Nicole Balfour
Dec 17, 2025
5.0
I just wanna say I really appreciate the management at Panera. I had an issue and I emailed them about my problems and they responded very quickly through email address my problem they treated me like a real customer and I really appreciate that. I love Panera food and I am definitely going to be a long-term customer after today. 
What nearby places can I visit before or after dining at Panera Bread in Tracy?
Nearby, you can visit Chipotle Mexican Grill for Mexican cuisine, or The Habit Burger Grill for burgers. If you're interested in coffee, Starbucks is also close by.
Are there any nearby entertainment or shopping options near Panera Bread?
Yes, nearby entertainment and shopping options include GameStop and Tracy Pavillion - GameStop for video games and hobbies, as well as Rio Cash for Gold for jewelry shopping.
Where can I find car and pet-related services near Panera Bread?
Close to Panera Bread, you will find Tracy Toyota for automotive needs and PetSmart Grooming for pet grooming services.
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