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McDonald's

3.2
(1708 reviews)
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Business Details

3430 Tracy Blvd, Tracy, CA
95376, United States
(209) 835-3200
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3430 Tracy Blvd, Tracy, CA
95376, United States

Hours

Reviews

3.2
1,708 reviews
5 stars
517
4 stars
316
3 stars
286
2 stars
174
1 star
415

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times for assistance.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Feedback on food quality was mixed, with some praising hot and fresh items while others complained about cold or poorly prepared food.

Cleanliness

The restaurant was noted for its clean restrooms and dining area, although some customers mentioned unsanitary conditions.

Convenience

While some appreciated the drive-thru and digital ordering options, others found the kiosk system inconvenient and lacking personal service.
  • SS
    Sandra
    Feb 17, 2026
    1.0
    I would give zero stars if I could. The customer service at the McDonald's is terrible.
  • NA
    Naveed Assifi
    Dec 24, 2025
    5.0
    Nice customer service and professional employees.
  • OO
    Omar
    Dec 1, 2025
    1.0
    Drinks always taste weird. Somethings up. Will be contacting county health department or BBB.
  • JS
    Jag Samra
    Nov 29, 2025
    1.0
    Worst location in all of Tracy California. They forgot two of my items the first order and then completely messed up the next order. Had to call corporate because nobody at the store picked up. Finally got a call from one of the managers days later telling me that I could come in and get a cash refund. Come in to get the refund and get told they can only remake a few items. Go to either of the 11th McDonald’s. Esella needs to go back to managerial customer service training
  • SK
    Siar Karimi
    Nov 22, 2025
    5.0
    Always here for their classic fries, it never disappoints
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Certified March 01, 2026Yext Knowledge Graph
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