McDonald's

3.2
1705 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3430 Tracy Blvd, Tracy, CA
95376, United States

Hours

Reviews

3.2
1,705 reviews
5 stars
516
4 stars
315
3 stars
286
2 stars
174
1 star
414

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times for assistance.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency.

Cleanliness

The restaurant was noted for its clean restrooms and dining area, which was a positive aspect for many customers.

Kiosk Experience

The reliance on kiosks for ordering was criticized, with customers expressing difficulty in getting assistance from staff.
  • NA
    Naveed Assifi
    Dec 24, 2025
    5.0
    Nice customer service and professional employees.
  • OO
    Omar
    Dec 1, 2025
    1.0
    Drinks always taste weird. Somethings up. Will be contacting county health department or BBB.
  • JS
    Jag Samra
    Nov 29, 2025
    1.0
    Worst location in all of Tracy California. They forgot two of my items the first order and then completely messed up the next order. Had to call corporate because nobody at the store picked up. Finally got a call from one of the managers days later telling me that I could come in and get a cash refund. Come in to get the refund and get told they can only remake a few items. Go to either of the 11th McDonald’s. Esella needs to go back to managerial customer service training
  • GG
    Goji Godzilla
    Nov 22, 2025
    5.0
    Always here for their classic fries, it never disappoints
  • GR
    Gattinenni Rajitha
    Nov 14, 2025
    1.0
    We came drive thru to order food we have waited for 5 minutes to place the order no body was responded so we ran to pay counter and told our order to the person she was very rude and needs to change her behavior

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Tracy, CA?

This McDonald's is open daily from 5:00 AM to 1:15 AM, with extended drive-thru hours until 2:00 AM on Saturdays.

What services does this McDonald's location offer?

They offer drive-thru, mobile ordering, McDelivery, curbside pickup, same-day delivery, no-contact delivery, mobile offers, gift cards, and WiFi.