McDonald's

3.3
1074 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
236 E 11th Street, Tracy, CA
95376, United States

Hours

Reviews

3.3
1,074 reviews
5 stars
350
4 stars
194
3 stars
176
2 stars
109
1 star
245

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for friendliness, while others were criticized for rudeness and poor attention.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Speed of Service

Service speed is inconsistent; drive-thru is often quicker than in-store, but many customers reported long wait times.

Food Quality

Food quality varies; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

Concerns about cleanliness in the dining area and restrooms, with some customers noting unsanitary conditions.
  • JE
    Jules Endo
    Jan 1, 2026
    1.0
    Rude management. Disrespectful to customer when asked simple questions. Short attention span, impatient staff. Staff ignoring in drive thru for 15minutes. Just sat there. While the staff was laughing at the cash register. Great job kids running a McDonald's 😂
  • JM
    John McConkie
    Dec 29, 2025
    5.0
    We went through the drive through, but the staff were so friendly and fun to talk with. Best drive through experience in a long time. A #2 breakfast with OJ instead of coffee is a long standing favorite.
  • EM
    Ellen M.
    Dec 15, 2025
    1.0
    I drove in to get a coffee and dropped 2 Quarters wrapped up in a dollar and the girl asked me to pick it up which I couldn't because I couldn't open my door! So I backed up the drive through because she would not finish the sale because the quarters fell outside on the ground. I didn't get out of there until 13 min later. Coffee was cold...and I will NEVER GO BACK. HORRIBLE HORRIBLE SERVICE . I could not believe it!!
  • DD
    DFG66
    Dec 9, 2025
    5.0
    My double double tasted great. They added the extras because I asked and the burger was nice and hot fries were nice and hot. No problem with the food or service they were kind and the atmosphere place was clean. It wasn’t crowded no wishes everything was great.
  • LF
    Laurel Flores
    Dec 4, 2025
    5.0
    jakia made our morning complete. she was on shift at 730 on a thursday with two very rude, unpleasant ladies. but once she came to the window, she brightened our day, and completely made up for the other girls rudeness. today will be a hard day, and jakia gave us a little bit of light. 🤍 thank you!!

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 236 E 11th Street, Tracy, CA?

McDonald's at this location is open daily from 6:00 AM to 11:00 PM for regular dining.

Does this McDonald's offer delivery services and what are the delivery hours?

Yes, delivery is available daily from 6:00 AM to 11:30 PM, including options like curbside pickup and no-contact delivery.