McDonald's

3.3
1101 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1820 W 11th St, Tracy, CA
95376, United States

Hours

Reviews

3.3
1,101 reviews
5 stars
365
4 stars
221
3 stars
184
2 stars
90
1 star
241

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold or improperly prepared, while others praised the freshness and taste.

Service Issues

Many reviews highlighted problems with order accuracy, slow service, and rude staff, particularly during busy hours.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.

Customer Experience

Positive experiences were noted for friendly staff and quick service, but many customers expressed frustration over repeated mistakes and poor management.

Drive-Thru Efficiency

The drive-thru was often described as fast and efficient, although some customers experienced long waits and order mix-ups.
  • PM
    Pradeep James M
    6 days ago
    1.0
    Messed up my order really bad on several occasions. This time, the coffee was cold and a burger was missing.
  • DM
    Denzil McKinzie
    Nov 10, 2025
    5.0
    Its McDonald's, the food isnt good at any McDonald's, but the staff was so friendly and nice. Ordered 15 breakfast burritos at 6am for a work breakfast and they were fast and funny. If you are a McDonald's fan, go here always!
  • LB
    Leslie Banks
    Nov 8, 2025
    1.0
    If someone needed help in the kios machine, take a look at what they need don’t just say to cancel it and tell them to wait another 11 mins. The lady that works there who was doing drive thru and mopping doesn’t seem to like her job, you could have just got me someone who could help me..
  • JA
    Jean-Philippe Allard
    Nov 6, 2025
    1.0
    Can't even process an order from mobile, and then decide just shut the windows on me . Wish could give a 0
  • DN
    Dr. Traci Navarro
    Oct 21, 2025
    5.0
    There are STILL HUMANS HERE!! This is my fav location. The food is ALWAYS fresh and hot. I always order my food special and they have never made a mistake. Most importantly, the staff is FRIENDLY!!!WOOHOO! GOOD FOOD AND GOOD PEOPLE! Even Fluffy gets a filet o fish!! PS. I feel the prices here are reasonable.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1820 W 11th St, Tracy?

Delivery is available Monday through Sunday from 5:00 AM until 12:30 AM, except on Saturday when it extends until 1:30 AM.

Can I use drive-through service at this McDonald's location and what are the hours?

Yes, the drive-through is open daily from 5:00 AM to 1:15 AM, with extended hours until 2:00 AM on Thursday, Friday, and Saturday.