Chipotle Mexican Grill

Reviews

• KE

  Kris E

  Dec 30, 2025
  1.0
  We ordered two and the other order that was marked 1/2 was mine and as soon as I got to my 3rd bite I felt that there was something long, longer than the sliced vegetables and as I pulled out the fork out of my mouth I saw a thread of a hair, too bad I didn’t have a copy of the photo because my husband sent the photo directly to the Doordash app and reported it. And few mins later, my husband found another hair on his and that’s on the attached picture here. We didn’t mind dining in there sometimes when the lobby isn’t clean but ordering our food from Doordash app and finding out that there was hair in our food is absolutely disgusting. Seeing them working without hairnets, creates more quality and safety issues. What a night.
• MM

  Meredith

  Dec 16, 2025
  1.0
  Horribly managed. It's dinner 5:15 pm and there's a line to the door with 1 person helping make everything plus ring up customers. GET A CLUE! 11 people in line with ONE employee. Ridiculously managed location. Poor poor service!! Kid working doing the best he can all by him self! This location is horrible already: serving not cooked crunchy rice habitually. now add the lack urgency or properly scheduling of employees and it's just nothing but garbage. Can't wait until mtn house opens so I never come back to this location again!
• NT

  Nadim Taraki

  Dec 14, 2025
  1.0
  I ordered online when i pick up and open it at home it was like half what i ordered totally scam this brunch
• TH

  Tumma's Home

  Dec 11, 2025
  1.0
  This is my second experience with drastically under-served portions at Chipotle (the first was in Modesto), and while the food quality remains good, the issue of serving quantity borders on deceitful, especially when dealing with younger customers. When you charge for a full bowl, the expectation is simple: you deliver a full bowl. On multiple occasions, the bowls served were conspicuously less than 50% filled—a practice that is unacceptable given the price point. Today, after months had passed since my first disappointment, I witnessed the same stinginess. My daughter has complained about this repeatedly, leading me to finally capture photographic evidence again. This isn't just about a few extra grains of rice; it's about paying for a product and receiving a fraction of what you're owed. I shouldn't have to argue with staff to receive the correct quantity of food I am paying for. But what truly makes this "literally gross" is the perceived attempt to shortchange customers, particularly being mean-spirited toward kids who might be less likely to challenge the serving staff. Chipotle, you need to correct your servicing portions immediately. You are charging for a full experience and delivering a half-measure. This is a lesson in value and integrity: Your good food quality is being overshadowed by a greedy practice. Serve what you charge for, or your customers—and their parents—will take their business elsewhere. Rather asking me to reach you guys out, please implement basic ethical & moral values to your staff and enforce it strictly as I experienced in different locations or place the right policy to quantify for what you charge like what you do it in quality.
• CJ

  C J

  Dec 10, 2025
  5.0
  Always get a good meal here.

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