Chipotle Mexican Grill

3.7
765 reviews
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About

Mexican Restaurant
Chipotle Tracy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2512 Naglee Rd, Tracy, CA
95304, United States

Hours

Reviews

3.7
765 reviews
5 stars
337
4 stars
175
3 stars
68
2 stars
55
1 star
130

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently noted inconsistencies in food quality, with reports of overcooked meat, stale chips, and small portion sizes.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of responsiveness to customer complaints.

Cleanliness

Several customers reported unsanitary conditions in the restaurant, including dirty tables and trash bins.

Portion Sizes

Numerous reviews mentioned that portion sizes have decreased, leading to dissatisfaction among customers who feel they are not getting value for their money.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and noted that food can be good when prepared correctly.
  • RD
    Rick Dutt
    Nov 17, 2025
    3.0
    $2.95 for guacamole really !!
  • MW
    Mike W
    Oct 3, 2025
    5.0
    Been here a few times for mobile pick up orders. Our food is always ready and always tastes great. Better than some other locations. Staff has always been friendly so no complaints.
  • YY
    YahGirlStacy
    Sep 25, 2025
    5.0
    This is a little old review for September 11, 2025 but The service was good only thing is my fiancé would ask for more and the lady would complain pretty much or just not hear him. The music was great, food was good and fresh. Restaurant was clean.
  • JP
    Jeff Petersen
    Sep 17, 2025
    5.0
    Consistently good, high quality food. The outdoor seating is a nice touch. The service is usually good. Good place to get a quick meal.
  • AS
    Anand Singh
    Sep 13, 2025
    1.0
    Went here on this Friday and asked for double rice and side of tortilla, the taller girl with glasses that works there was a little rude with slamming everything and under serving with all the toppings. Asked for extra rice and there was barely anything in the bowl (didn’t want to keep asking for extra rice due to her attitude) asked for carnitas and got nothing but fat and 4 small pieces of meat. Other side with the salsa and sides was a complete different story, super nice people and actually made sure we got what we wanted.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Tracy?

Chipotle Mexican Grill in Tracy is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill in Tracy offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services for customer convenience.