Chipotle Tracy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently noted inconsistencies in food quality, with reports of overcooked meat, stale chips, and small portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of responsiveness to customer complaints.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, including dirty tables and trash bins.
Portion Sizes
Numerous reviews mentioned that portion sizes have decreased, leading to dissatisfaction among customers who feel they are not getting value for their money.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted that food can be good when prepared correctly.
RD
Rick Dutt
Nov 17, 2025
3.0
$2.95 for guacamole really !!
MW
Mike W
Oct 3, 2025
5.0
Been here a few times for mobile pick up orders. Our food is always ready and always tastes great. Better than some other locations. Staff has always been friendly so no complaints.
YY
YahGirlStacy
Sep 25, 2025
5.0
This is a little old review for September 11, 2025 but The service was good only thing is my fiancé would ask for more and the lady would complain pretty much or just not hear him. The music was great, food was good and fresh. Restaurant was clean.
JP
Jeff Petersen
Sep 17, 2025
5.0
Consistently good, high quality food. The outdoor seating is a nice touch. The service is usually good. Good place to get a quick meal.
AS
Anand Singh
Sep 13, 2025
1.0
Went here on this Friday and asked for double rice and side of tortilla, the taller girl with glasses that works there was a little rude with slamming everything and under serving with all the toppings. Asked for extra rice and there was barely anything in the bowl (didn’t want to keep asking for extra rice due to her attitude) asked for carnitas and got nothing but fat and 4 small pieces of meat. Other side with the salsa and sides was a complete different story, super nice people and actually made sure we got what we wanted.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Tracy?
Chipotle Mexican Grill in Tracy is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Tracy offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
How can I place an online order for Chipotle in Tracy?
You can order online via Chipotle's official order website at https://order.chipotle.com/ or through their mobile app.
Where is Chipotle Mexican Grill located in Tracy, CA?
Chipotle Mexican Grill is located at 2512 Naglee Rd, San Joaquin, Tracy, CA 95304, United States.
What type of cuisine does Chipotle Mexican Grill in Tracy serve?
They serve fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
Does Chipotle Mexican Grill in Tracy have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
How does Chipotle Mexican Grill ensure the quality of its ingredients?
Chipotle prioritizes sourcing ingredients from farms that adhere to humane and sustainable practices, using only natural ingredients without artificial colors, flavors, or preservatives.
Are there any cafes near Chipotle Mexican Grill in Tracy?
Yes, Panera Bread and Starbucks are nearby cafes where you can enjoy coffee and baked goods before or after your meal at Chipotle.
What other restaurants are located near Chipotle Mexican Grill in Tracy?
Nearby restaurants include El Pollo Loco, The Habit Burger Grill, Texas Roadhouse, MOD Pizza, and Ono Hawaiian BBQ, offering a variety of dining options.
Are there any places for entertainment or shopping near Chipotle Mexican Grill in Tracy?
Yes, GameStop and Tracy Pavillion - GameStop offer video games and entertainment, while See's Candies Chocolate Shops and Rio Cash for Gold provide shopping options nearby.