Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unhelpful staff, with several instances of poor customer service experiences.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food being served cold, incorrect orders, and unsanitary conditions.
Cleanliness
The cleanliness of the restaurant was frequently mentioned, with mixed reviews; some found it clean while others noted dirty restrooms and dining areas.
Pricing
Customers expressed concerns about high prices for food items, especially compared to other locations.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and highlighted good food quality at times.
TJ
T JD
Jan 1, 2026
1.0
A lady that helped us could hardly speak English or even understand what we were talking about.The burgers we bought were barely warm the fries were cold the ice cream was the best..We won't go back there unless they have people that can understand you before getting to the window..Very poor service.. Tom
TT
T.
Nov 25, 2025
2.0
It's Wendy's. Chili was good stale crackers always cold hard fries Nuggets eh. It's Wendy's.
RN
rita nicks
Nov 15, 2025
4.0
Staff very rude. Not helpful at all. When asking questions they seemed to be irritated.
KB
Kody Bryan
Oct 15, 2025
3.0
The food was good and the place was clean, a nice environment to enjoy with my family, but the service staff was rude and kept staring at my wife rudely while putting our order in, as if they were angry with her. Dave the founder made great food, but the service has sharply dropped since they are not personable and seems they are only there for a check.
Daisy, the other day was rude and would not even let us exchange for toys our kids didn't have yet.
Johnathan however was a knight in shining armor with his kind and polite demeanor. He deserves to be calling the shots as he understands good customer service and customer interaction and providing happiness to diners alike.
Location is Torrance,Ca off Sepulveda and Pennsylvania ave
AP
Animal Prayers
Oct 2, 2025
1.0
Check your food before leaving. I ordered a 4 peace chicken tender and only received 3 pieces and no ranch as requested
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 2404 Sepulveda Blvd in Torrance still open?
Yes, this Wendy's location remains open and committed to serving quality food daily via dine-in, drive-thru, and delivery where available.
What are the drive-thru hours for Wendy's at 2404 Sepulveda Blvd?
The drive-thru is open Monday through Thursday and Sunday from 7:00 AM to 11:00 PM, and on Friday and Saturday from 7:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Torrance Wendy's serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I order Wendy's food for delivery or takeout near me?
You can order through the Wendy's app or their website at order.wendys.com by selecting your location and placing your order for delivery or takeout.
How can I provide feedback or contact the Wendy's at this location?
You can contact the location directly at (424) 263-2824, reach Customer Care via their website or live chat, call 888-624-8140, or complete the Wendy's Customer Satisfaction Survey online.
Where can I find nutrition information for Wendy's menu items?
Nutrition and allergen information can be found on Wendy's website, mobile app, or in-restaurant nutrition posters. Online, select a menu item and click on the “Nutrition & Allergens” link.
What restaurants are near Wendy's at 2404 Sepulveda Blvd for other dining options?
Nearby dining options include Calf & Chick (Mediterranean cafe), El Paso Cantina (Mexican bar and restaurant), New York Deli (sandwich shop), Wienerschnitzel (hot dog restaurant), and Piece O' Pizza (Italian pizzeria).
Are there any hotels near this Wendy's location for travelers?
Yes, nearby hotels include Super 8 Torrance LAX Airport Area, Super 8 by Wyndham Torrance LAX Airport Area, Bluestem Hotel, an Ascend Hotel Collection Member, Travelodge by Wyndham Torrance/Redondo Beach, and Bluestem Hotel Torrance-Los Angeles.
What automotive and personal care services are near Wendy's at 2404 Sepulveda Blvd?
Nearby services include Fast Lube (oil change and automotive repair), Precious Pearl Nails and Spa, Cutie Salon, and Hair News for beauty and hair care needs.