McDonald's

3.8
1553 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5019 Torrance Blvd, Torrance, CA
90503, United States

Hours

Reviews

3.8
1,553 reviews
5 stars
691
4 stars
342
3 stars
198
2 stars
88
1 star
234

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over being ignored or treated rudely.

Food Quality

Several reviews mentioned inconsistent food quality, including cold or overcooked items, and issues with cleanliness, such as moldy fries and food tasting like cleaning products.

Staffing Problems

Many customers noted that the location appeared to be understaffed, leading to slow service and disorganized operations.

Mixed Experiences

While some customers praised the service and food quality, many others had negative experiences, indicating a lack of consistency in service and food preparation.

Cleanliness Concerns

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms.
  • PK
    Punalei Kauakahi
    Nov 16, 2025
    5.0
    I enjoy the ice cream and cookies
  • LJ
    Larry J
    Nov 1, 2025
    1.0
    This McDonald’s claims to be open 24 hours, but that’s clearly not true. About half an hour before breakfast starts, they stop taking any orders — even though the app still accepts mobile orders and charges you for them. I placed and paid for my order, only to be told they weren’t serving anything. Completely unacceptable and misleading for a place that advertises 24-hour service. Wasted my time and money. Very disappointed.
  • SB
    sandra burns
    Oct 24, 2025
    4.0
    My quarter pounder was salty
  • JJ
    J
    Oct 6, 2025
    1.0
    This McDonalds was opened during the Oregon Trail. They bring the cows in from the back and slaughter them right then and there. That’s why when you order a cheeseburger. It’s takes 462 min for it to be ready. I would have thought since it’s 2025. They would have upgraded their process by now.
  • OT
    Octavio Tristancho
    Oct 3, 2025
    1.0
    Peor servicio te tratan mal y no te ponen cuidado a tu orden más de 35 minutos esperando dos hamburguesas

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5019 Torrance Blvd?

McDonald's at 5019 Torrance Blvd is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery including same-day and no-contact delivery.