Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Torrance,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.2
856 reviews
5 stars
489
4 stars
197
3 stars
85
2 stars
33
1 star
52
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the grilled chicken and other dishes, while others reported dry or overcooked items.
Service Issues
Frequent complaints about incorrect orders, rude staff, and early closing times, leading to customer dissatisfaction.
Cleanliness
Generally positive remarks about the cleanliness of the establishment, though some noted that tables and trash cans needed more attention.
Customer Experience
Varied experiences with customer service; while some praised the staff's friendliness, others reported rudeness and lack of attention.
Value for Money
Customers appreciated the affordability of meals, but some felt that recent price increases did not match the quality of food received.
- AAAbelNov 8, 20255.0This El Pollo Loco is hands down one of the best places to visit in the South Bay! The staff are cordial and professional - reasonable requests are accommodated. The food is always fresh and delicious! The service is extremely friendly and prompt! The staff on duty for my last visit, Gloria, Iris, and Angel were excellent and made this visit as great as my other visits to this location - it's why I keep coming back! I believe Elsa, I hope I spelled her name right, works 1st shift and she is as wonderful and professional as those I mentioned, but frankly, the entire staff, chefs included, are top tier and brilliant at what they do. The next time you want something healthy, delicious, and that won't break the bank while feeding a lot of people, do yourself a favor and visit THIS El Pollo Loco!
- AAAdrianNov 3, 20255.0Amazing pollo, super clean and tasty, it always delivers!
- SPSamonia ParkerOct 19, 20255.0I love coming here to get a bite to eat that’s still healthy! BRC are my favorite and gotta get it grilled!
- DNDaniel NavasAug 18, 20251.01 hr and half before closing time they stop making food and when you pull up too the drive thru they turn u away by saying we dont have this that and that almost everyrhing is not available
- IPIsmael PadillaJul 14, 20255.0Great place Staff is great
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Torrance, CA?
El Pollo Loco in Torrance is open daily from 9:00 AM to midnight.
Where is El Pollo Loco located in Torrance?
El Pollo Loco is located at 2940 W Pacific Coast Hwy, Torrance, CA 90505.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for customer convenience.
Can I order El Pollo Loco food through an app?
Yes, you can order El Pollo Loco meals via their dedicated app available on the App Store, or online through their quick link menu.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
Does El Pollo Loco have a drive-through service?
Yes, this location offers drive-through service for easy and quick pickup.
What is the main phone number to contact El Pollo Loco Torrance?
You can reach El Pollo Loco at +1 310-539-8792 for inquiries or orders.
What nearby places can I visit before or after dining at El Pollo Loco?
You might want to visit the Episcopal Diocese of Saint Peter or take a stroll near Torrance Municipal Airport for local sights.
Are there car dealerships near El Pollo Loco Torrance?
Yes, several car dealerships such as Torrance Toyota, AutoNation Infiniti South Bay, and DCH Toyota of Torrance are located nearby for your convenience.
Is there accommodation close to El Pollo Loco in Torrance?
Ramada by Wyndham Torrance is a nearby hotel if you need lodging near El Pollo Loco.