Chipotle Torrance Crossroads is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
While many customers enjoyed the taste of the food, there were multiple reports of food safety issues, including food poisoning and finding foreign objects in meals.
Service Issues
Customer service experiences varied widely, with numerous complaints about rude staff, poor communication, and unhelpful attitudes.
Portion Sizes
Several reviews noted inconsistency in portion sizes, with some customers feeling they received less food than expected for the price.
Cleanliness
There were complaints about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Availability of Items
Customers frequently reported that popular menu items were unavailable during their visits, even well before closing time.
DN
Dianna Neace
Oct 11, 2025
4.0
Great place to eat you just have to watch you step when eating outside
BB
Bre
Oct 7, 2025
1.0
I needed to reach out to someone at the restaurant regarding my order that was placed on Uber eats and all you receive is AI you are not able to speak to anyone at the restaurant and I needed to speak to them regarding my dietary need on my order as it did not allow me to customize it on the app. The text message application would not connect me either. Very disappointing
ST
Saphirah Iaulualo Tausaga
Jul 23, 2025
5.0
This Chipotle saves lives so glad to know that its in the shopping center it definitely gives the shopping center a balance of food options
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Torrance Crossroads offer?
Chipotle Mexican Grill specializes in Mexican cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill at 24631 Crenshaw Blvd, Torrance?
The restaurant is open daily from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill in Torrance Crossroads offer delivery and pickup services?
Yes, Chipotle offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Torrance?
It is located at 24631 Crenshaw Blvd, Los Angeles, CA 90505, near In-n-Out Burger.
How can I place an online order with Chipotle Mexican Grill at this location?
You can order online through their website at https://order.chipotle.com/ or by downloading the Chipotle app from the Apple App Store.
Does Chipotle Mexican Grill participate in a loyalty or rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Are there family-friendly dining options near Chipotle Mexican Grill in Torrance Crossroads?
Nearby family-friendly dining includes IHOP, which serves breakfast and brunch, and Two Hands Corn Dogs, offering a casual hot dog experience.
What other fast food restaurants are near Chipotle Mexican Grill in Torrance Crossroads?
Nearby fast food options include Blimpie, Jersey Mike's Subs, Chick-fil-A, and McDonald's.
Are there any entertainment venues close to Chipotle Mexican Grill in Torrance Crossroads?
Yes, Crenshaw Bowling and Palos Verdes Bowl bowling alleys are nearby for recreational activities before or after your meal.
Is the Chipotle Mexican Grill location in Torrance Crossroads inclusive and welcoming to the LGBTQ+ community?
Yes, this location welcomes LGBTQ+ customers and promotes an inclusive environment.