Chipotle Del Amo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers praised the freshness and flavor of the food, but many reported issues with portion sizes and inconsistent quality.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and frequent ingredient shortages.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and floors being a common complaint.
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes relative to the price, often receiving less than expected.
Operational Problems
Frequent reports of being out of key ingredients and poor management practices, including closing early and lack of staff.
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Vladimir Ballesteros-Moreno
Jan 5, 2026
5.0
Great customer service and friendly staff
AB
Anna Baker
Dec 13, 2025
5.0
Fresh, flavorful food with generous portions—I ate half my burrito and saved the rest for later! The staff was courteous, serving with a smile and answering questions about the process. The burrito was delicious, packed with fresh ingredients and customizable toppings. I especially enjoyed the wide variety of salsas, from mild Fresh Tomato to smoky Red Chimichurri, along with creamy queso, sour cream, cheese, fajita veggies, romaine lettuce, and freshly made guacamole. Sides like cilantro-lime rice, beans, and chips rounded out the meal perfectly. Overall: Great food, friendly service, and endless ways to build your perfect burrito, bowl, taco, or salad. What stood out most was the combination of freshness, variety, and friendliness—leaving me satisfied both in the moment and later with leftovers.
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Violet Camacho
Dec 8, 2025
1.0
La máquina de refrescos SABE A SOLAMENTE AGUA.
AA
Ayla Alissa
Dec 5, 2025
4.0
Love it. Good portion and variety of drinks
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passionbardrinks
Oct 8, 2025
5.0
Buen sabor en su menú, recomiendo la carne asada 🍖