Buffalo Wild Wings

3.4
1371 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
25401 Crenshaw Blvd, Torrance, CA
90505, United States

Hours

Reviews

3.4
1,371 reviews
5 stars
516
4 stars
259
3 stars
178
2 stars
101
1 star
317

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including long wait times, inattentive staff, and rude behavior from servers.

Food Quality

Customers reported issues with food quality, including undercooked items, cold dishes, and incorrect orders.

Management Issues

Many reviews pointed to poor management practices, including lack of staff training, unprofessional behavior, and inadequate response to customer complaints.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Positive Staff Experiences

A few reviews mentioned positive interactions with specific staff members, indicating that while the overall service was poor, some employees provided excellent customer service.
  • JG
    Josef Garcia
    Dec 12, 2025
    1.0
    Food was undercooked and cold. I wouldn't even let my dog eat here. The beer had stuff floating in it. Service was astonishingly poor. Never been to a chain restaurant run this poorly. Management clearly knows what is wrong based on the reviews. They clearly don't care. Don't go here. You will get sick.
  • OM
    Omid M
    Nov 16, 2025
    1.0
    Really disappointing. Slow service, low-quality food, and the beer tasted like straight water. Won’t be coming back.
  • VU
    Vinny Uno
    Oct 8, 2025
    5.0
    Great place friendly atmosphere service was awesome shout out to my new friend Bre
  • SL
    Shalonda Lewis-Johnson
    Oct 3, 2025
    2.0
    This location is specifically not managed well, especially if you have a to go order. Triple check your order before leaving. The employee who appeared to be in a management role seemed bothered that she needed to fix an incorrect order. At these prices...unacceptable.
  • KZ
    Kimberly Zepeda
    Sep 21, 2025
    5.0
    This 5-star review is solely for the bartender Shavan because she was amazing and honestly deserves a raise. She was checking on us every time she passed by and not just us but basically everyone else sitting at the bar. She made sure drinks were correct, orders were right, and nobody’s glass was ever empty. She was holding it down all by herself and kept the bar running. Now, to be clear, this rating is not for the other girl working the bar (the one with the Eagles jersey and bandana). She should either be let go or at least written up. Drinking on the job while your coworkers are depending on you is not okay. She was completely out of it and left all the work on the other bartender. And this review is also not for Jessica, the so-called supervisor/manager in the pink hoodie. She stood around with her arms crossed instead of helping. If you see one employee slacking and the other one running the whole bar, jump in and help. Also, dress like management, you looked more like a random bystander than someone actually running the place. From one person working in customer service to another: DO BETTER

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Torrance, CA specialize in?

Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.

What are the address and contact details for Buffalo Wild Wings in Torrance?

The restaurant is located at 25401 Crenshaw Blvd, Torrance, CA 90505, and can be reached by phone at +1 310-542-3400.