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Wendy's

4.0
(744 reviews)

Business Details

(805) 499-5622

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Thousand Oaks, CA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Thousand Oaks, CA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2790 W Hillcrest Dr, Thousand Oaks, CA
91320, United States

Hours

Reviews

4.0
744 reviews
5 stars
352
4 stars
208
3 stars
83
2 stars
40
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are inconsistent, with some praising friendly and efficient staff while others report rude behavior and poor service.

Food Quality

Food quality varies significantly; while some customers enjoy the meals, others complain about incorrect orders, old or reheated food, and issues with freshness.

Cleanliness

The cleanliness of the restaurant is a mixed bag; some reviews highlight clean facilities, while others mention dirty restrooms and unsanitary conditions.

Order Accuracy

Many customers express frustration with incorrect orders, whether through the app or in-store, indicating a need for improved order accuracy.

Drive-Thru Experience

The drive-thru service is often criticized for being slow and inefficient, with long wait times reported frequently.
  • JM
    Janice Melone
    3 days ago
    5.0
    I was at the drive thru window at midnight. I was buying for someone else. She said her taco salad was awful!
  • SB
    Scott Biccum
    Feb 18, 2026
    2.0
    Exceptionally slow service with one person bouncing back and forth between cash register and back end.
  • AF
    Amelia Falk
    Feb 10, 2026
    5.0
    I go to Wendy’s all the time. I love dipping fries in frosties. The service is great, I just think that the floors are a little too dirty. I definitely recommend though.
  • WF
    Wayne Fletcher
    Jan 23, 2026
    5.0
    Fresh, fast, efficient and most importantly of all, pleasant and cordial. What fast food should be
  • FA
    Flayte Americano
    Jan 22, 2026
    1.0
    Very bad experience in this Wendy very bad actitud with the customer

Frequently Asked Questions About Wendy's

What are the operating hours for Wendy's drive-through in Thousand Oaks?

The drive-through at Wendy's in Thousand Oaks is open daily from 6:30 AM to midnight.

Does this Wendy’s location serve breakfast?

Yes, Wendy’s in Thousand Oaks serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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