Wendy's

4.0
739 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Thousand Oaks, CA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Thousand Oaks, CA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2790 W Hillcrest Dr, Thousand Oaks, CA
91320, United States

Hours

Reviews

4.0
739 reviews
5 stars
350
4 stars
207
3 stars
83
2 stars
39
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and inconsistent order accuracy.

Food Quality

While some customers enjoyed the food, many expressed disappointment with incorrect orders, cold items, and overall food quality.

Cleanliness

The restaurant was noted for being clean, but there were complaints about the condition of restrooms and outdoor trash disposal.

Staff Performance

Some staff members received praise for their helpfulness and friendliness, while others were criticized for poor service and lack of knowledge.
  • RW
    Ricky Woodrow
    Dec 23, 2025
    5.0
    First time in a Wendy's . I had their chicken tenders 😋. Excellent! They were so good I also had them to go.
  • DG
    Dixit Ghaso
    Nov 16, 2025
    1.0
    So Rude staff members A boy with glasses at 9:30 pm shift is so rude
  • BE
    Brian Embree
    Aug 27, 2025
    5.0
    Just had the best experience at Wendy’s Newbury Park, CA…Reyli was so knowledgeable about the menu, helped both my young kids make their order and did it all with a gentle grace about him the whole time. Special young man. Seems like the team there is working well together and it shows even in short visits from their customers. Thanks Reyli for making it a great dinner out!
  • JJ
    Jason
    Aug 20, 2025
    5.0
    We couldn't find a single trashcan outside, the only trashcan is inside... I was traveling with my dog, and we took a bathroom break, and I had no wear to throw it away... I ended up just opening the door and walking 3 feet inside and throwing it away there... Even though it was handled, it's a bit annoying.
  • AM
    Annie McKenna
    Aug 14, 2025
    5.0
    App wasn't working but the server help me and honored what it said.

Frequently Asked Questions About Wendy's

Is Newbury Park Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through in Thousand Oaks?

The drive-through at Wendy's in Thousand Oaks is open daily from 6:30 AM to midnight.