Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and mistakes with orders.
Food Quality
While some customers enjoyed the bagels and sandwiches, others criticized the quality, claiming they were bland or not fresh.
Pricing Concerns
Several reviews mentioned that the prices were higher than expected, especially for the portion sizes and quality of food.
Cleanliness and Organization
Customers noted issues with cleanliness and poor organization in the restaurant, particularly during busy times.
Positive Experiences
Despite the negative feedback, many customers praised the friendly staff and enjoyed the bagels, indicating potential for improvement.