Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
352 reviews
5 stars
154
4 stars
83
3 stars
40
2 stars
12
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and dismissive behavior from staff, with several instances of employees being unhelpful or argumentative.
Food Quality
There were numerous complaints about food quality, including issues with freshness, incorrect orders, and even reports of foreign objects in food.
Cleanliness
Customers noted that the restaurant was often dirty, with unclean tables and unsanitary conditions reported.
Order Accuracy
Frequent issues with incorrect orders were highlighted, with customers expressing frustration over receiving the wrong items or missing components.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with certain meals.
- DMDavid MeadAug 30, 20251.0I got a big mac 1/2 way through the burger tasted like fish i immediately started puking i got the bug mac at 11:15 last night 12 hr later my stomach still feels sick. Of course when yiu call to tell them no one anwsers the phone . Tasted luke raw fish
- JJJadeAug 14, 20253.0I'm tempted to say "blink twice if you are being held against your will" whenever I come here. Look, I've worked service too, I hated doing it. But if I tell you have a good day, I feel the correct response would be to say it back. I know for a fact not everyone even bothers to look at us service workers as people, I get it, I understand the struggle. But ignoring me when I am trying to be nice to you and just looking at me blankly is not the move. Just basic human communication y'all, I'm not asking for perfect service, I know where I am. Whatever is going on at this location that employees look like a couple of interactions away from offing themselves needs to change, and I'm sure this is an issue all across the board because companies don't want to treat workers like human beings.
- MSMatthew SolomowitzJul 16, 20251.0Avoid this place like the plague. They charge for barbecue sauce and no free refills on drinks. F-
- GHGregory HartMay 31, 20213.0Pricey for what you get
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1908 Avenida De Los Arboles, Thousand Oaks?
McDonald's is open Monday through Saturday from 5:00 AM to 11:00 PM and on Sunday from 6:00 AM to 11:00 PM.
When is the McDonald's drive-thru available?
The drive-thru is open Monday through Thursday from 5:00 AM to midnight, Friday and Saturday until 1:00 AM, and Sunday from 6:00 AM to midnight.
What are the delivery hours for this McDonald's location?
Delivery is available Monday through Thursday from 5:15 AM to 11:45 PM, Friday and Saturday until 12:45 AM, and Sunday from 6:15 AM to 11:45 PM.
What services are offered for picking up and delivery?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Does this McDonald's location support mobile ordering?
Yes, mobile ordering is supported via the McDonald's app, available on both iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby fast food options are available around McDonald's at 1908 Avenida De Los Arboles?
Nearby fast food options include another McDonald's, Taco Bell, P & L Burgers, and Jersey Mike's Subs, providing variety if you want to try different cuisines.
Are there any nearby public services that could be useful when visiting McDonald's?
Yes, the Department of Motor Vehicles, including Thousand Oaks DMV and California DMV Kiosk, are close by, so you can easily grab a meal at McDonald's before or after handling DMV errands.
What are some nearby shopping and spa options near McDonald's?
Nearby shopping and spa options include CVS Beauty for beauty supplies, Jazzy Nail Spa for nail and barber services, Hand and Stone Massage and Facial Spa, and Danu's Threading for hair removal.