Brand Certified
McDonald's
3.7(358 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1908 Avenida De Los Arboles, Thousand Oaks, CA
91362, United States
Certified by McDonald's • Mar 01, 2026
(805) 492-2555
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
358 reviews
5 stars
155
4 stars
84
3 stars
40
2 stars
13
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and dismissive behavior from staff, with many customers feeling ignored or treated poorly.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items.
Cleanliness
Customers noted unsanitary conditions in the dining area and issues with cleanliness, particularly in the bathrooms.
Drive-Thru Issues
The drive-thru service was frequently criticized for being slow and causing traffic problems.
- JCJean ChileFeb 2, 20261.0They Told me to shut up when I said this customer service is good
- RGRadclyffe GeorgeJan 29, 20261.0Second time this week they screwed up my order at the drive through. Which means someone else got a screwed up order. Which means we all will have to go through everything in our bag before we pull away from the window meaning the line is going to get reeeealy slow. What happened to this location? They won’t even put extra salt in ur fries (spoiler alert: no one wants to add their own salt while they are driving)
- MTmichael tJan 18, 20262.0cold fries every time I go there, they fill the drinks up the the rim so when you put a straw in the soda comes out the top and spills all over. i would recommend not going inside this one ever. with the middle school so close the inside looks like after school day care with no super vision. dirty, trash on the tables and floors. honestly skip this location and go the the one on moorpark road.
- SBSergey BelousovDec 20, 20251.0The restaurant was closed during business hours! Only the drive-thru window was open! They didn't explain why they wouldn't let me in!
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website