Brand Certified
Chipotle Mexican Grill
3.9(291 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
162 W Hillcrest Dr, Thousand Oaks, CA
91360, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(805) 230-9193
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ca/thousand-oaks/162-w-hillcrest-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2767
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Thousand Oaks is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
291 reviews
5 stars
147
4 stars
65
3 stars
28
2 stars
13
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service and negative attitudes from employees.
Food Quality
There were mixed reviews on food quality, with some customers praising freshness while others complained about small portions and food safety issues.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty tables and overflowing trash.
Management Issues
Several customers expressed dissatisfaction with management's handling of staff and operational issues, including being understaffed and not addressing customer complaints.
- EPErtunç Pakyüz4 days ago1.0This is worst chipotle location i have ever been. DON'T GO this location chose an other option. Absolutely they are not worth even 1 star. Rude workers more than you imagine. Portions are very very small. She didn't put even whole spoon. When you say can you add more they are waiting to argue with you. She showed me sauce cup and she said this is regular portion. Probably she confused about her birds food portion. Any way i did'n take it. So much headache for just one burrito.
- AСергей ШадринFeb 21, 20261.0Very bad. Empty place, employees don't care about anything.
- JSJasmin SuzanOct 27, 20251.0Worst place ever the staff talks bad about you in Spanish because there employees got the order wrong the manager no different talking bad and kept staring rudely
- CFClara FloresSep 13, 20251.0service was severely mediocre, the white girl who seemed in charge but doing a terrible job at it was all rude. Gave me dirty looks and under served my food plus overcharged my order. Shame.
- GNGregory NowakJan 26, 20194.0Typical chipotle
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Thousand Oaks?
Chipotle Mexican Grill in Thousand Oaks is open daily from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill in Thousand Oaks offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Thousand Oaks?
It is located at 162 W Hillcrest Dr, Thousand Oaks, CA 91360.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How can I order online from Chipotle Mexican Grill in Thousand Oaks?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app.
Is Chipotle Mexican Grill in Thousand Oaks an LGBTQ-friendly business?
Yes, Chipotle welcomes LGBTQ customers and is inclusive to all.
What nearby dining options are available around Chipotle Mexican Grill in Thousand Oaks?
Nearby dining options include Urban Plates for salads and sandwiches, PizzaRev for pizza, Red Robin Gourmet Burgers and Brews for burgers, Olive Garden for Italian cuisine, and Lazy Dog Restaurant & Bar for American fare.
Are there any entertainment venues near Chipotle in Thousand Oaks?
Yes, Muvico cinema and AMC DINE-IN Thousand Oaks 14 are nearby theaters where customers can enjoy a movie before or after their meal.
If I'm visiting Chipotle in Thousand Oaks, where can I shop for clothing nearby?
Nearby clothing stores include Hollister, Abercrombie & Fitch, and Zumiez for various apparel and sportswear options.
Does Chipotle Mexican Grill Thousand Oaks support catering and gift cards?
Yes, they offer catering services and gift cards for convenient group ordering and gifting.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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