Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Temple City,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.0
800 reviews
5 stars
429
4 stars
162
3 stars
91
2 stars
34
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and dismissive attitudes from staff, particularly from management and cashiers.
Food Quality
Customers reported inconsistent food quality, with complaints about undercooked or burnt chicken and smaller portion sizes.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
Order Accuracy
Many customers experienced problems with order accuracy, receiving incorrect items or insufficient quantities of requested sauces.
- DSDan S2 days ago5.0Awesome
- JCJose Luis CastilloJan 2, 20264.0Más o menos el servicio al cliente te
- CCCynthia CDec 30, 20251.0The worst El Pollo Loco location! Avoid at all costs. Yadira, the manager, is very rude. This location is very stingy on sauces! This restaurant is also very dirty. Will never come back.
- LDLA DudesDec 14, 20251.0EPL has become even worse: no more sides separately in cups so now the sides are really small in portion sizes while the prices have gone up a lot, we specifically asked for salsa fresca and roja and NOT avacado and they just dont listen to you, they gave us many avacado cups when we did not ask for it and gave no roja, things keep getting worse here after the pandemic, no more salsa bar, no more choices. just high prices and small portions, so sad
- SCSteve CheDec 1, 20254.0I had a great time stopping here for tea after work
Frequently Asked Questions About El Pollo Loco
What are the regular business hours for El Pollo Loco in Temple City?
El Pollo Loco in Temple City is open from 10:00 AM to 9:30 PM Monday through Friday, and from 10:00 AM to 9:30 PM on weekends as well.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco in Temple City offers delivery service for your convenience.
Can I place an order online or through an app?
Yes, you can order online via their menu page or use the El Pollo Loco app available on the Apple App Store for quick and easy ordering.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
Is there a drive-through available at this El Pollo Loco location?
Yes, this El Pollo Loco has a drive-through for quick and easy service.
Where is El Pollo Loco located in Temple City?
It is located at 9974 Las Tunas Dr, Temple City, CA 91780, USA.
What is special about El Pollo Loco's chicken preparation?
El Pollo Loco uses whole chickens marinated in a special recipe of herbs, spices, fruit juices, and garlic, then fire-grilled on signature open-flame grills to deliver authentic Mexican flavors.
Which nearby pharmacy can I visit before or after dining at El Pollo Loco?
You can visit the CVS Pharmacy nearby for any pharmaceutical or retail needs before or after your meal at El Pollo Loco.
Are there any convenient locations to ship packages near El Pollo Loco?
Yes, a UPS Access Point location is nearby where you can drop off or pick up shipments conveniently during your visit.
Where can I find Bitcoin ATM services near El Pollo Loco?
There are two Bitcoin ATM locations nearby: RockItCoin Bitcoin ATM and LibertyX Bitcoin ATM, both accessible if you want to use cryptocurrency services while visiting the area.