Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,066 reviews
5 stars
364
4 stars
168
3 stars
149
2 stars
72
1 star
313
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being unresponsive, rude, or dismissive towards customers.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables, overflowing trash, and unclean bathrooms.
Wait Times
Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant.
Food Quality
Several reviews mentioned issues with food quality, including stale items and incorrect orders.
Staff Attitude
There were multiple mentions of staff exhibiting negative attitudes, including laughing at customer requests and being unprofessional.
- LTLuke ThompsonNov 4, 20251.0I’m on a different account but I ordered chicken nuggets for my dog. I looked inside the bag and they didn’t give her nuggets. :( She was so sad. 😞
- EPEmily PelaezNov 2, 20251.0I placed an online order at 10:52am for hotcakes. Pulled up at 10:57 and marked myself as “here” and the app told me the order was not ready yet. At 11:01 the order was cancelled by McDonald’s. I go inside to the counter and they tell me the order was cancelled bc it “was not picked up by 11 - when breakfast ends”. The order was placed BEFORE breakfast ends, and was never ready. A second mobile order was placed for 2 fries, 1 sandwich, and 1 drink. I waited an additional 30 minutes for this order. The food - fries are undercooked, soggy and limp, and have a strange chemical taste to them. The sandwich - asked for extra toppings, not done. The coffee - watered down. The staff - in the back yelling and arguing, everything looks incredibly chaotic. Almost everyone is avoiding the register, ignoring clients, or being rude when addressed. Meanwhile customers and door dashers alike are all waiting 30+ minutes for their orders. Orders are lost, forgotten. An overall underwhelming experience. This location’s staff needs some serious training. The one positive was one staff member with the light, shoulder-length hair (Aiden?) - they were incredibly kind and did their very best to help fix the situation.
- JBJ BOct 27, 20252.0Surprisingly clean place. Worst customer service ever. No one stops to ask why you are standing at the counter. Everyone just looked us and kept walking. Even when saying excuse me to get their attention. I finally had to step in front of someone to stop them to get help. $20 an hour employees to just ignore dine in customers.
- DCDee CocoOct 25, 20251.0We dinned in using the kiosk. Waited 30 minutes. Went to front counter for an update. Employee said, "ask someone else." I did. They had to look for my order. Order was in limbo. Order was finally made. 45 minute wait time with bad attitude. Fast food, ha! Painful.
- DSDaniel SkoogOct 25, 20251.0Ordered a simple McMuffin breakfast, dine-in, waited 30 minutes before trying to speak to an employee. Ignored for another 10 minutes at the counter before calling for someone who begrudgingly put my order together with an attitude. Get ready for a McWait at this McDonalds.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's location is open from 4:00 AM to 11:00 PM Monday through Thursday, 6:00 AM to 10:00 PM on Friday, and open 24 hours on Saturday and Sunday.
What are the drive-through hours at this McDonald's?
Drive-through is open from 4:00 AM to 11:00 PM Monday, 5:00 AM to 11:00 PM Tuesday through Thursday, 5:00 AM to 4:00 AM on Friday, and 24 hours on Saturday and Sunday.
When can I order delivery from this McDonald's?
Delivery is available Monday from 4:00 AM to 10:30 PM, Tuesday through Thursday from 5:00 AM to 10:30 PM, Friday from 5:00 AM to 3:59 AM, Saturday from 4:00 AM to 3:59 AM, and Sunday from 4:00 AM to 3:50 AM.
What pickup and delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from McDonald's using mobile apps?
You can order via the McDonald's app available on the Apple App Store and Google Play Store or use the provided quick order links in the profile.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-through facility?
Yes, this McDonald's has a drive-through service available during its specified drive-through hours.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include My Gym Temecula for fitness, Petco for pet supplies, and Yogurt Factory for frozen yogurt and ice cream.
Are there other fast food options close to this McDonald's?
Yes, Burger King is a nearby fast food restaurant offering alternative dining choices.
What are some wellness or medical services near this McDonald's location?
Nearby wellness options include Vineyard Dental Group of Temecula for dental care and Pacific Chiropractic and Wellness Center for chiropractic services.