McDonald's

3.2
1069 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
30580 Rancho California Rd, Temecula, CA
92591, United States

Hours

Reviews

3.2
1,069 reviews
5 stars
368
4 stars
167
3 stars
149
2 stars
72
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, chaotic service, and rude staff interactions.

Food Quality

Many reviews mentioned poor food quality, including cold, stale, or incorrect orders.

Cleanliness

The restaurant was often described as dirty, with overflowing trash and unclean tables.

Staff Performance

While some staff were noted for being friendly and helpful, overall staff training and management were criticized.
  • GG
    Gage
    2 days ago
    5.0
    Good
  • MD
    Monique Delaney
    Dec 1, 2025
    5.0
    I mean, it's McDonald's. The food is quintessentially consistent. My kids love it so we go occasionally for a treat. The staff at this one was nice and communicated well.
  • LT
    Luke Thompson
    Nov 4, 2025
    1.0
    I’m on a different account but I ordered chicken nuggets for my dog. I looked inside the bag and they didn’t give her nuggets. :( She was so sad. 😞
  • EP
    Emily Pelaez
    Nov 2, 2025
    1.0
    I placed an online order at 10:52am for hotcakes. Pulled up at 10:57 and marked myself as “here” and the app told me the order was not ready yet. At 11:01 the order was cancelled by McDonald’s. I go inside to the counter and they tell me the order was cancelled bc it “was not picked up by 11 - when breakfast ends”. The order was placed BEFORE breakfast ends, and was never ready. A second mobile order was placed for 2 fries, 1 sandwich, and 1 drink. I waited an additional 30 minutes for this order. The food - fries are undercooked, soggy and limp, and have a strange chemical taste to them. The sandwich - asked for extra toppings, not done. The coffee - watered down. The staff - in the back yelling and arguing, everything looks incredibly chaotic. Almost everyone is avoiding the register, ignoring clients, or being rude when addressed. Meanwhile customers and door dashers alike are all waiting 30+ minutes for their orders. Orders are lost, forgotten. An overall underwhelming experience. This location’s staff needs some serious training. The one positive was one staff member with the light, shoulder-length hair (Aiden?) - they were incredibly kind and did their very best to help fix the situation.
  • JB
    J B
    Oct 27, 2025
    2.0
    Surprisingly clean place. Worst customer service ever. No one stops to ask why you are standing at the counter. Everyone just looked us and kept walking. Even when saying excuse me to get their attention. I finally had to step in front of someone to stop them to get help. $20 an hour employees to just ignore dine in customers.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's location is open from 4:00 AM to 11:00 PM Monday through Thursday, 6:00 AM to 10:00 PM on Friday, and open 24 hours on Saturday and Sunday.

What are the drive-through hours at this McDonald's?

Drive-through is open from 4:00 AM to 11:00 PM Monday, 5:00 AM to 11:00 PM Tuesday through Thursday, 5:00 AM to 4:00 AM on Friday, and 24 hours on Saturday and Sunday.