While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Temecula,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Many customers reported disorganization and mistakes with orders, leading to frustration and dissatisfaction.
Food Quality
While some customers praised the food as delicious and healthy, others experienced issues with overcooked or poorly prepared items.
Customer Experience
Positive interactions with friendly staff were noted, but negative experiences with management and service consistency were also highlighted.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but others reported unsatisfactory conditions.
Value for Money
Customers appreciated the competitive pricing and value of meals, especially with promotions.
CD
Chase Draper
Dec 23, 2025
1.0
Made us wait, pull around again because they forgot to charge us for a quesadilla, went through and paid, no quesadilla. Incredibly disorganized
WC
Wayne Conklin
Dec 8, 2025
5.0
This El Pollo Loco does a great job compared to others I have gone to in SoCal. They are really attentive to what you need and make sure you leave with everything you need.
DS
Daniel Siordia
Nov 25, 2025
3.0
So last week I got a 12 pc family meal and they only gave me 8 today went back ask for same family 12pc meal they gave me such of small pcs looks like left overs and I asked for a L size of Mac and cheese and game me mashed potatoes bad bad bad it looks like they work on a rush when there is really no clients
TB
Teresa Bleeker
Nov 19, 2025
5.0
I love this El Polo Loco. They are always so sweet and their food is healthy and great!
SJ
SunK Jun
Oct 22, 2025
5.0
While the prices were competitive and reasonable compared to other restaurants, the cleanliness of the table was disappointing.
What are the operating hours of El Pollo Loco in Temecula?
El Pollo Loco is open every day from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Temecula?
El Pollo Loco is located at 32481 Hwy 79 S, Temecula, CA 92592.
Can I order delivery from El Pollo Loco?
Yes, El Pollo Loco offers delivery services for customer convenience.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, Visa, and checks as payment options.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco in Temecula features a drive-through for quick and easy service.
How can I place an order online for El Pollo Loco?
You can order online through their website at https://order.elpolloloco.com/menu/hwy-79-s-meadows-pkwy or via the El Pollo Loco mobile app.
Does El Pollo Loco provide free Wi-Fi to customers?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
What nearby places could I visit before or after dining at El Pollo Loco?
Nearby you can visit Better Buzz Temecula for coffee, La Cocina Bar and Grill for more Mexican cuisine, or the Corner Bakery Cafe for baked goods, making for a variety of dining and refreshment options before or after your meal.
Are there any nearby fitness centers near El Pollo Loco in Temecula?
Yes, Orangetheory Fitness Temecula and 9Round Kickbox Fitness Temecula are nearby if you want to work out before or after your visit to El Pollo Loco.
What nearby salons and spas are available near El Pollo Loco?
You can find Sunset Barber Shop, Rachael Merlo hair salon, Novello Speakeasy Hair Lounge, and Pro Happy Nails and Spa close to El Pollo Loco for beauty and wellness services.