El Pollo Loco

4.2
662 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Temecula,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
32481 Hwy 79 S, Temecula, CA
92592, United States

Hours

Reviews

4.2
662 reviews
5 stars
353
4 stars
168
3 stars
73
2 stars
30
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the deliciousness and healthiness of the chicken, but there were complaints about overcooked and dry chicken in some instances.

Service Issues

Many reviews highlighted poor service, including incorrect orders, rude staff, and lack of attention to customer needs.

Cleanliness

While some customers noted clean restaurants, others reported unsanitary conditions and messy kitchens.

Value for Money

Customers appreciated competitive pricing and good deals, but some felt the quality did not match the price.

Customer Experience

Positive experiences were noted for friendly staff and helpful service, but these were inconsistent across locations.
  • TB
    Teresa Bleeker
    5 days ago
    5.0
    I love this El Polo Loco. They are always so sweet and their food is healthy and great!
  • SJ
    SunK Jun
    Oct 22, 2025
    5.0
    While the prices were competitive and reasonable compared to other restaurants, the cleanliness of the table was disappointing.
  • JW
    Jim Whitegon
    Sep 20, 2025
    1.0
    Ask for no pics had pics ask for 4 green sauce got 2 an some other thing an only got 1 tortilla
  • NR
    Nick Robinson
    Sep 16, 2025
    1.0
    No salsa for the chips. Missing (12) tortillas. ZERO sauce for the chicken.
  • JM
    Jeff Miller
    Sep 2, 2025
    5.0
    Chicken here is pretty damn tasty and seems to be a hell of a lot healthier than KFC or Popeyes Chicken. We like to drive through and a lot of the time get the 10 piece chicken only. We take it home and heat it up for dinner with a bag salad and voila, we have a nice healthy dinner. The chicken is cooked with citrus and flame broiled with some herbs and spices that help create a great flavor profile. The staff at this location are fantastic and they extend a discount to us seniors. We have enjoyed their sides before and they also make some gosh darn good burritos. Add salsa and chips and you have an E ticket to Flavortown. Good food, good service, easy access, equals 5 stars in my book.

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Temecula?

El Pollo Loco is open every day from 10:00 AM to 10:00 PM.

Where is El Pollo Loco located in Temecula?

El Pollo Loco is located at 32481 Hwy 79 S, Temecula, CA 92592.