El Pollo Loco

4.2
665 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Temecula,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
32481 Hwy 79 S, Temecula, CA
92592, United States

Hours

Reviews

4.2
665 reviews
5 stars
354
4 stars
168
3 stars
74
2 stars
30
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported disorganization and mistakes with orders, leading to frustration and dissatisfaction.

Food Quality

While some customers praised the food as delicious and healthy, others experienced issues with overcooked or poorly prepared items.

Customer Experience

Positive interactions with friendly staff were noted, but negative experiences with management and service consistency were also highlighted.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others reported unsatisfactory conditions.

Value for Money

Customers appreciated the competitive pricing and value of meals, especially with promotions.
  • CD
    Chase Draper
    Dec 23, 2025
    1.0
    Made us wait, pull around again because they forgot to charge us for a quesadilla, went through and paid, no quesadilla. Incredibly disorganized
  • WC
    Wayne Conklin
    Dec 8, 2025
    5.0
    This El Pollo Loco does a great job compared to others I have gone to in SoCal. They are really attentive to what you need and make sure you leave with everything you need.
  • DS
    Daniel Siordia
    Nov 25, 2025
    3.0
    So last week I got a 12 pc family meal and they only gave me 8 today went back ask for same family 12pc meal they gave me such of small pcs looks like left overs and I asked for a L size of Mac and cheese and game me mashed potatoes bad bad bad it looks like they work on a rush when there is really no clients
  • TB
    Teresa Bleeker
    Nov 19, 2025
    5.0
    I love this El Polo Loco. They are always so sweet and their food is healthy and great!
  • SJ
    SunK Jun
    Oct 22, 2025
    5.0
    While the prices were competitive and reasonable compared to other restaurants, the cleanliness of the table was disappointing.

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Temecula?

El Pollo Loco is open every day from 10:00 AM to 10:00 PM.

Where is El Pollo Loco located in Temecula?

El Pollo Loco is located at 32481 Hwy 79 S, Temecula, CA 92592.