Brand Certified
El Pollo Loco
3.9(848 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
40520 Winchester Rd, Temecula, CA
92591, United States
Certified by El Pollo Loco • Feb 22, 2026
(951) 296-3835
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/ca/temecula/40520-winchester-rd
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Temecula,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
3.9
848 reviews
5 stars
432
4 stars
160
3 stars
96
2 stars
54
1 star
106
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as dry, overcooked chicken and poorly prepared sides.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unresponsive staff.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and bathrooms, impacting their dining experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendly and helpful service.
- KMKiara MoralesFeb 6, 20261.0Closed at 10pm but business hours say 11pm ....
- JDJade DelgadilloJan 27, 20265.0Had a really good experience. The chicken was delicious and the speed of service was quick.
- YJyalyle JoyaJan 1, 20265.0Is amazing
- CMChristina MedinaDec 7, 20251.0They didn't add the guacamole. They didn't give me a receipt at the drive through, so I cant even make a correct complaint? Im really upset. Eating out is a splurge for me, not to mention the gas that it takes to get across town.
- CDCarpe DiemNov 4, 20255.0One gentleman there was excellent. Didn't catch his name, it was around 4pm.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Temecula?
El Pollo Loco in Temecula is open daily from 10:00 AM to 11:00 PM.
Where is El Pollo Loco located in Temecula?
It is located at 40520 Winchester Rd, Temecula, CA 92591, United States.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services for customers.
Can I find El Pollo Loco's menu and order online?
Yes, you can view the menu at https://www.elpolloloco.com/our-food/ and place orders online at https://order.elpolloloco.com/menu/winchester-rd-margarita-rd.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco have drive-through and Wi-Fi services?
Yes, El Pollo Loco offers drive-through service and provides free Wi-Fi for customers.
How is the chicken prepared at El Pollo Loco?
Whole chickens are marinated in a special recipe of herbs, spices, fruit juices, and garlic, then fire-grilled on an open-flame grill and hand-cut for your meal.
What nearby places can I visit before or after dining at El Pollo Loco?
Nearby places include Macy's Fine Jewelry for shopping, Starbucks for coffee, and Barnes & Noble if you want to browse books or enjoy a coffee shop atmosphere.
Are there other dining options near El Pollo Loco in Temecula?
Yes, nearby dining options include Burger King and Burger Lounge Temecula if you're in the mood for burgers, and Earth Bistro Temecula for vegetarian choices.
Is there a convenient place to fuel up my car near El Pollo Loco?
Chevron gas station and ExtraMile convenience store are located nearby, making it easy to fuel up or grab essentials before or after your meal.
Brand Certified Facts from El Pollo Loco
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Certified February 22, 2026Yext Knowledge Graph
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