Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Temecula,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
844 reviews
5 stars
429
4 stars
161
3 stars
96
2 stars
54
1 star
104
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including overcooked and dry chicken, inconsistent portion sizes, and unappetizing flavors.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff interactions.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and bathrooms, which negatively impacted their dining experience.
Staff Attitude
Feedback indicated a lack of friendliness and professionalism among staff, with some customers describing rude or indifferent behavior.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and mentioned enjoying certain menu items.
- CDCarpe DiemNov 4, 20255.0One gentleman there was excellent. Didn't catch his name, it was around 4pm.
- DBDwaine BoydOct 23, 20253.0Chicken was overcooked
- A3Adrian 365Oct 18, 20251.0Consistently bad. The water used in drinks has a strong SULFUR smell. Disgusting!! Chicken is usually dry and overcooked. Service always very slow. I love El Pollo Loco but this one sucks.
- AAAngela AbadjianOct 8, 20255.0I always have a happy tummy after going there.
- SVSandra VillaSep 27, 20255.0Great food great taste love it
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Temecula?
El Pollo Loco in Temecula is open daily from 10:00 AM to 11:00 PM.
Where is El Pollo Loco located in Temecula?
It is located at 40520 Winchester Rd, Temecula, CA 92591, United States.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services for customers.
Can I find El Pollo Loco's menu and order online?
Yes, you can view the menu at https://www.elpolloloco.com/our-food/ and place orders online at https://order.elpolloloco.com/menu/winchester-rd-margarita-rd.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco have drive-through and Wi-Fi services?
Yes, El Pollo Loco offers drive-through service and provides free Wi-Fi for customers.
How is the chicken prepared at El Pollo Loco?
Whole chickens are marinated in a special recipe of herbs, spices, fruit juices, and garlic, then fire-grilled on an open-flame grill and hand-cut for your meal.
What nearby places can I visit before or after dining at El Pollo Loco?
Nearby places include Macy's Fine Jewelry for shopping, Starbucks for coffee, and Barnes & Noble if you want to browse books or enjoy a coffee shop atmosphere.
Are there other dining options near El Pollo Loco in Temecula?
Yes, nearby dining options include Burger King and Burger Lounge Temecula if you're in the mood for burgers, and Earth Bistro Temecula for vegetarian choices.
Is there a convenient place to fuel up my car near El Pollo Loco?
Chevron gas station and ExtraMile convenience store are located nearby, making it easy to fuel up or grab essentials before or after your meal.